Not keen on waiting for customer support to respond to your queries? You can help by keeping updated records for your beneficiary to. Most factory limited warranty coverage is for a limited number of parts, conditions, and period of time. Our shared vision is to deliver a world class ownership experience to you. If you forgot your username or need other account assistance, please contact our support team. Titan Insurance provides personal and commercial automobile insurance to drivers in the United States, as well as offering claims services. Therefore, no coverage was provided under your GAP Addendum as the GAP Addendum expired before the date of total loss of your vehicle, pursuant to the terms and conditions of your GAP Addendum. Transferable for a $50 fee. Parent Company. Ill definitely buy my next extended warranty through them and hopefully I wont cost them so much money next time Yelp. EG Assurance is here to provide you with the expertise needed to take care of you if something happens to your car along the way. 7/19/2022 i purchased a used car from auffenberg nissian and was sold a paint and interior protection insurance for 995.00 unknowingly basically ya i signed it but it was never explained to me 9/20/22 i noticed a paint peeling issue so I called Ethos group and told me to look at my contract to see if it was cover never got a contract just a page I signed he told to get it checked out if it wasn't covered that they would reimburse me and also said he would send me a contract on what is and is not covered still haven't received yet so i called to canceled and get refund but Ethos tells me they cant reimburse me i would have go to the dealer but the contract is with ethos not the dealer i ask to talk to the boss he never answered the phone. Did You Receive a Data Breach Notice from Ethos Group, Inc.? Consumers love to do business with someone that can admit mistakes and state how they made improvements. EGAssurance is here to provide you with the expertise needed to take care of you if something happens to your car along the way. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. . In review of our records, the police report provided by Ms. ******** identified her as the driver of the vehicle and that she was issued a citation for improper lane usage and DUI A2 at the time of total loss of her vehicle. To cancel this Contract, You must notify Us by the following: (i) complete the Cancellation Application Form, and (ii) mail a photocopy of this Contract to: VSC Department 140249-Irving, Texas 75014-0249". In review of our records, you purchased a "Driver Select Plan" membership ("Membership") on June 22, 2021. You can also get some handy tips on how to get the best out of. They aren't coving the added interest that is accrued daily on the loan leaving me having to pay for it.vI already spoke to the financing company at Faulkner Mazda and told me that the gap policy is supposed to pay that. This is the best way to manage and repair your business reputation. Founded in 1996, Ethos Group is a company that provides franchised automotive dealerships offering vehicle service contracts, credit insurance assistance, and financing. I will never do business with these people. Abuse, modification, alterations, or use of any product outside its intended or described purpose can be grounds for denial of warranty claims. Sat8:00 a.m. to 2:00 p.m. (CST). To proceed with a claim, please contact our Claims Manager, **** ******* at the following: XXX-XXX-XXXX or ********@ethosgroup.com. I am paying on a car I have not drove since March 11th. Based on this information, her GAP benefit claim was denied due her criminal act of driving under the influence that directly or indirectly caused the total loss of her vehicle. Olympicare extended warranty (Ethos Group) ?, Automotive, 16 replies Ethos. Auto Dealers: Krazy kar deals - rodrick. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! EG Assurance provides a variety of products and services to help ensure you are completely satisfied with your vehicle not only . However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Ethos Capital is an American private equity investment firm founded in 2019 for the purpose of gaining control of the .org internet domain name and capitalizing upon it using a portfolio of data . Basic warranty protection may be limited to specified term/miles. GAP Refund -$668.06
Emergency roadside assistance coverage for flat tires, lock out assistance, battery jump starts, emergency gas and fluid delivery, or towing. The precise coverage afforded by any insurer is subject to the actual terms and conditions of the policies as issued. Learn more about what our lawyers can do for you. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. [2], Ethos Group, Inc. admitted the breach involves confidential and personal information. Your complaint indicates that you are requesting reimbursement for the purchase of two additional tires for your vehicle. Life insurance 101. . Ethos Group 2023. All Rights Reserved. oil plug corrected much of it . strict standards for business conduct. Its a perfect solution for situations when you want to. Powertrain warranty may extend beyond basic warranty coverage. . Our team is happy to help answer any questions you have. We will address the oil consumption issues pursuant to the terms and conditions of your Limited Warranty. To claim your warranty over the phone you need to contact the companys. I am glad I never had a claim on the extended warranty I would hate to think how they handle that. Ethos Groups dedicated representatives provide the highest level of service and are actively engaged in the development of all aspects of the dealers potential. Vision. As a follow-up to BBB Complaint Case # XXXXXXXX, please know that we have thoroughly reviewed your complaint and your customer records. SUBSCRIPTION SERVICES For assistance with enrollment or HondaLink subscription services (available 24x7): +1 (888) 528-7876 HandsFreeLink Support HANDSFREELINK If the owner doesn't want to spend money on an engine and transmission, it becomes salvage and that was the condition when I bought it. I want them to approve so the dealership can order the part so my car can be fixed, 4months is way too long. How To Claim Ethos Group Extended Warranty by Yourself, Filing an EG Assurance Extended Warranty Claim via Phone. Email: Send a message to support@ethoslife.com. In the section of Ms. ********'s GAP Addendum captioned "Limitations and Exclusions" it specifically states: "Criminal Acts. As a follow-up to BBB Complaint Case # XXXXXXXX, please know that we have thoroughly reviewed your complaint and your customer records. The second I went through BMW. and find more attractive features that can help you with: Taking people or companies to small claims court, Requesting a refund and compensation for a delayed or canceled flight, Protecting your work from copyright infringement, Safeguarding against stalking and harassment, Jumping the phone queue when contacting customer support, Request fee waivers for college applications, Signing up for services without phone verification, Terminating your subscriptions or memberships, How To Claim Sony PS4 Controller Warranty, File a LifeProof Warranty Claim the Easy Way, How To File a Walmart Tire Warranty Claim Fast, How To Make an LG Refrigerator Warranty Claim, How To File a Philips Hue Warranty Claim Easily, How To Get a Costco Visa Extended Warranty Claim Easily, Learn What To Do if a Dealer Wont Fix a Car Under Warranty, Seller's Home WarrantyAll You Need to Know, How To File a Pelican Phone Case Warranty Claim Fast, How To Claim a Toyota Battery Warranty Fast, How To Claim Your Alpha Extended Warranty in Minutes, How To Claim Your Chevy Manufacturer Warranty, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. All rights reserved. The following is our response. As a follow-up to BBB Complaint Case # XXXXXXXX, please know that we have thoroughly reviewed your complaint and your customer records. ****
I have paid including interest as stated in the initial request. GUARANTEE. Visit our platform in any web browser and find more attractive features that can help you with: We have helped over 300,000 people with their problems. Ethos will have an authorized Ethos installer of its choice remove and reapply the Product to areas determined by Ethos in its sole discretion to be covered by this Limited Warranty. Account login. How those businesses take care of those complaints is what separates good businesses from the rest. I initially made the claim in July, 2022. DoNotPay makes filing warranty claims quick and easy and can even appeal denied warranties. I think Ethos is running some type of scam whereby they are just collecting premiums and not paying consumers on claims. and choose a convenient extended warranty plan! +1 (888) 528-7876 CONNECT PHONE VIA BLUETOOTH Find out how to connect your phone so you can make calls while keeping your eyes on the road and your hands on the wheel. Dont buy an extended auto warranty service before reading this. You can also get some handy tips on how to get the best out of home warranty reviews and choose a convenient extended warranty plan! You can see some of the most popular extended warranties Ethos offers in the table below: Besides these warranties, you can opt for deductible, windshield, tire & wheel, and many more payment plans. American Bankers Insurance Company of Florida. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. so on 12/13/21, I dropped my 2013 Ford F150 off at Auffenberg Ford in O'Fallon, where I received all negative responses from dealership concerning my truck repair. Blog. If you miss a payment, you'll have a 31-day grace period . Breakdowns caused by wear and tear from climate conditions. [3] Ethos Group, Inc. has disclosed names and at least drivers license numbers were included in the breach, but it is suspected that other consumer information was also stolen.[4]. EGAssurance provides a variety of products and services to help ensure you are completely satisfied with your vehicle not only today, but tomorrow and for years to come. We offer consultations in person, by phone and by videoconference. In addition, as the selling dealership is the provider of your Limited Warranty, we have reached out to them to facilitate the repairs to your vehicle. As stated in the Contract section captioned "Provider's Obligations", it states: "If: (1) A Breakdown of a Covered Part occurs during the Contract Termthen, Provider will provide for the repair or replacement of Covered Parts" In review of the inspection report for your vehicle, a Breakdown has not occurred, and therefore a repair is not covered pursuant to the terms and conditions of your Contract. A.M Best Rating. The following is our response. Defects in parts and labor for a limited period of time. Ethos Group Refund on Extended Warranty and Payment on GAP policy Texas. The contract can be transferred to a subsequent owner if the vehicle is sold. Please let us know if we can be of further assistance. Rental car reimbursement if your vehicle is in a repair facility undergoing covered repairs. Deductible may apply. companies, including Ethos, usually try to wiggle out and find the reason for rejecting your claim. Our records indicate that a reimbursement check for the cost of the repair to your vehicle's wheel was sent to you on October 13, 2022, pursuant to the terms and conditions of your Membership. Frequently asked questions about the claims process with Ethos. Why Ripoff Report will not release author information! The sooner, the betterthats what any car dealer would say. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. Upon receipt of your complaint, Ethos Group reached out to the dealership regarding the status of the backordered part and the dealership informed Ethos Group that a dealer supplied part has been approved and is expected to arrive in 2-3 business days. Claim Ethos Extended Warranty With DoNotPay. Life insurance 101. payment?
How to contact Ethos Ethos can be reached by: Phone: Not available. Engine blew, Ethos denied claim. One of the mechanics offered to buy the part through one of their vendors, but at a more expensive price. A $10. By clicking Accept, you consent to our use of cookies. Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! After the sale, our technology allows for a dynamic and efficient way to deal with product administration. Suntrup Ford could not make repairs because they was within the 50 mile radius. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Ethos Group Headquarters 370 West Las Colinas Boulevard Irving, TX 75039 888.791.0777 972.331.1000 info@ethosgroup.com Customer Support Claims Information: 888.791.0777 Contract Questions: 972.331.1000 Dealership Support Portal or Password Help 214.273.1275 passwordreset@ethosgroup.com Dealership Training You have the right to lodge a complaint with the Data Protection . Ethos Group extended your rental car benefit to 3 days, pursuant to the terms and conditions of your Contract. Deductible reimbursement if a repair of a covered part is provided by the factory limited warranty. I have a job, kids responsibilities and no car makes traveling hard. A total of 3069.00. I called my lien holder on 1/26/22 to see if they got the refund and they did not. Coverage Calculator. To appeal the rejected claim, follow these instructions: Once you repeat these steps, we will send an appeal letter directly to the firm in question. 1550 + 175 = 1725
The posting time indicated is Arizona local time. Ethos Group products are designed to enhance the retail customer ownership experience and strengthen the relationship between the consumer and dealership. Having trouble with your payment? Woody Harrelson Movies 14 replies The Ethos That Shaped Suburbs Is Now Shaping Cities Urban Planning 76 replies Cap and Ball and Pennsylvania deer-hunting cultural ethos Pittsburgh 8. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! Understand the 'Gap' Sometimes accidents occur or a vehicle is stolen. M-F 7:00 a.m. to 7:00 p.m. (CST) Sat 8:00 a.m. to 2:00 p.m. (CST) 855.342.0321 claims@egassurance.com . By using our site you agree to our, 2023 Ethos Technologies Inc. Ethos operates in some states as Ethos Life Insurance Services. Read More Please call 855-843-5442 or send us an email to schedule an attorney consultation. IRVING Texas, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. Your complaint indicates that you are requesting cancellation of your Contract. The following is our response. Breakdowns caused by wear and tear from ordinary use of the vehicle. Powertrain warranty may extend beyond basic warranty coverage. And in that case the hole engine will need to be replaced , then they will say abuse. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. Car sale fraud automotive warranty fraud Lewisville Texas. They are the original "Pat Ryan & Associates", considered the Father of . My contact was Skip ******** XXX XXX-XXXX. So quite naturally they diagnosis were not the same as Suntrup Ford, even though the repair work was approved at Suntrup Ford. Policy activation & payments Are you approved and ready to activate your policy? Outlook. Anyone have experience with this extended warranty? Statements of coverage availability and scope are general in nature, subject to change and underwriting of any individual risk, and provide no guaranty or warranty of coverage, express or implied. Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years. To do this, follow the steps below: Whether you wish to claim your Ethos warranty or other standard vehicle or home warranties in America, our app is here to help you. If you wish to learn how to recognize unreliable car warranty companies, we will teach you how. Ethos Group Technical Support Phone: (214) 273-1275 Email: support@ethosgroup.com. Neglect to maintain the vehicle according to the standards and techniques recommended by Ethos. Please let us know if we can be of further assistance. BBB Business Profiles may not be reproduced for sales or promotional purposes. The following is our response. Reimbursement limits may vary; check contract for details. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Find company research, competitor information, contact details & financial data for Ethos Group, Inc. of Irving, TX. If they was refusing to pay they should have notified me and provided me documentation stating these terms. Send us an email to protection@ethoslife.com. If you file a claim and schedule a repair as soon as possible, you have good chances of avoiding more serious breakdowns. For Claims Support: Please email us at Claims@ethosspecialty.com or call us at 833-454-3023 Insurance Settlement-$24,317.50
Ethos Group Purchased vehicle 4 months ago with Ethos Warranty. If you do not have your contract, contact your dealership or contact customer support at support@egassurance.com or 855.342.4970. The company operates in the automotive industry, providing car dealerships with a range of support services, including consulting, recruiting, training, compliance, insurance solutions and more. Please let us know if we can be of further assistance. Titan Insurance Company is an automobile insurance provider known as one of Michigan's leaders in Specialty Auto. Heres what this procedure should look like. Many areas of the country use road salts and chemicals during the winter months that can cause adverse effects on your vehicle and wheels, it is recommended to clean more frequently during this season. VSC Claims. .] Ethos warranty phone number. I called the dealership and she said she would contact Ethos group and find out if the check had been cashed. Subscribe to get special offers, free giveaways, and once-in-a-lifetime deals. Ethos Group PO BOX 140209 IRVING, Texas USA Phone: 8887910777 Web: www.ethosgroup.com Category: Auto Warranty Ethos Group Purchased vehicle 4 months ago with Ethos Warranty. I initially contacted them about oil consumption. Basic warranty protection may be limited to specified term/miles. Purchasing a vehicle is a big decision and thinking about all the options can be overwhelming. Call 855-843-5442. I made 3 more calls to the dealership and left messages for the finance manager that were not returned until I finally got ahold of her today 2/9/22 and she blamed her lack of response on Ethos Group and she said they finally got back to her and told her the refund check was NOT cashed and it must have gotten lost in the mail..lol. and that they will issue a new one. Consumer Reports always has warned against these schemes. The suite of 25 products varies from dealership to dealership based on the regulatory environment franchise lender approval and most importantly each dealers beliefs and philosophy. We take privacy seriously. To claim your warranty over the phone, you need to contact the company's claims department. Live chat: Not available. We deliver this both at our Ethos Group facility and with frequent follow-ups inside the dealership. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. Where do I cancel it? Ethos group warranty claims phone number. Specifically it states: "Cancellation. Your complaint indicates that you had issues with your vehicle's oil consumption, and you are requesting the replacement of your vehicle's engine and transmission. I purchased an Ethos Wheel & Rim insurance contract for my 2021 BMW 530I at Habberstad BMW in Huntington, NY. Guaranteed Asset Protection, or GAP, is designed to protect our customers from financial loss on their vehicle in the event of a total loss. Payoff Amount $29,300.76
**** refused to run the codes on 4-12-21, that would have helped. However, in review of our records, you have not submitted a claim regarding your vehicle's paint protector pursuant to the terms and conditions of the limited warranty. A claim can happen anytime to our valued specialty insurance clients. Olympicare extended warranty Ethos Group Automotive 16 replies Ethos. The Limited Warranty is between you and the selling dealership, and Ethos Group, Inc. is the Administrator of the Limited Warranty. When your product ships we include a tracking code so you can see where your product is in real time via the carriers shipping tracker. Heres what this procedure should look like. International Association of Better Business Bureaus. In the GAP Addendum section captioned "Termination of Addendum" it specifically states: "This Addendum will terminate as of the earliest date that any of the following events occur: 1. Failure to provide service for repair
In review of our records, you purchased a "GAP Addendum to Installment Sales Contract" ("GAP Addendum") on January 16, 2015. You dont need to go anywhere or wait to speak to customer supportall you need to do is: Enter the name of the warranty provider and specify what happened to your car, The company should contact you shortly to arrange a repair, whether its an extended warranty for new or. 3, Report #1170228. They mad us fill out endless paperwork and also go to the dealer to sign a cancel request. Everything you need to know to make a plan. Ethos Group partners with retail automotive dealers to promote an ethical, customer-focused approach to the sale, financing and servicing of automobiles. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Many car and home warranty companies, including Ethos, usually try to wiggle out and find the reason for rejecting your claim. Your factory limited warranty does not cover: . To claim your warranty over the phone you need to contact the companys claims department. Short distance: Reimbursement for meals/lodging if a covered breakdown leaves you stranded more than 100 miles from home. In review of our records, you purchased a "Vehicle Coverage" vehicle service contract ("Contract") on November 3, 2019. REBUTTAL BOX
Ethos group extended warranty phone number 370 west las. Password help? Mon - Fri 700 am. Once we have received your completed Cancellation Application Form, we will process your cancellation request pursuant to the terms and conditions of your Contract. Your complaint indicates that you requested a repair to your vehicle's engine. We bought a new car and the local dealer sold us GAP coverage (covers the balance of the loan in the event of a total loss) and extended warranty coverage (mechanical breakdown). We understand that a vehicle purchase or lease is a major investment in your future. Assurant Inc. A. stable. Visit our platform in any. The amount that has been deducted from the Primary Carrier settlement" Please see below a summary of how the GAP Benefit amount was calculated:
What Extended Warranties Does EG Assurance Offer and What Do They Cover? 877-295-2923. I contacted Ethos Group in regards to a car warranty # XXXX-XXXXXX several times from February of 2021 through June of 2021 and also several months ago. Ethos Group, Inc. did not report the data breach to the authorities and the affected parties until November 2, 2022. The gap policy pays any money left over after the insurance company pays there portion. . Failure to do so may greatly reduce the life of the product. The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. 14 complaints closed in the last 12 months. GAP Benefit = $4,105.08
[5] In total, the data of 822,723 individuals was compromised in the breach.[6]. We understand that a vehicle purchase or lease is a major investment in your future. Consumer Alerts | Nov 7, 2022 Morgan & Morgan's data privacy attorneys are investigating the data breach announced by Ethos Group, Inc. on October 31, 2022. In review of our records, you purchased an Interior + Exterior Protection Plan ("Protection Plan") on July 19, 2022. It may not be copied without the written permission of Ripoff Report. 12/13/2021
Call Now Open 24/7 877 667 4265 news Did You Receive a Data Breach Notice from Ethos Group, Inc.? Submitting a response indicates a willingness to work with customers to make things right. Ethos Group contact info: Phone number: (972) 331-1000 Website: www.ethosgroup.com What does Ethos Group do? I will also be following up with the insurance commissioner. Flash Furniture 34 In Dark Gray Upholstered Kids Accent Chair In The Kids Chairs Department At Lowes Com, Amazon Com Graphene Matrix Coating With Applicator Graphene Ceramic Coating 5 Years Of Protection Incredible Hydrophobic Revolutionary Graphene Nanotechnology Apply After Car Wash Paint Correction 50ml Automotive, 2021 Entegra Coach Ethos 20a Specs And Literature Guide, The Ethos Marigold Diamond Mattress Collection, Ethos Cleanse Graphene Infused Shampoo 473ml, 2022 Entegra Coach Ethos 20a Met37874 For Sale In Alvarado Tx. We only use cookies for session management, and we neither collect nor keep user personal data. When I drove the car off the lot it needed a transmission and an engine or work. EXCLUSIONS Emergency roadside assistance coverage for flat tires lock out assistance battery jump starts emergency gas and fluid delivery or towing. The following is our response. | Ethos Group partners with automobile dealers to promote a customer-focused approach to the sale, financing and servicing of . This warranty gives you specific legal rights and you may also have other rights which vary by state or province. Our F&I representatives perform in the top 1% of industry professionals while maintaining the highest customer satisfaction scores. Further, the total loss of your vehicle occurred in August 2021. We received your additional correspondence regarding BBB Complaint Case # XXXXXXXX, and the following is our response. I want to cancel this service and get a refund. Your complaint indicates that you are requesting the repair of your vehicle's transfer case. The same group had multiple subsidiaries playing the same games. All business will get complaints. Contract # XXXX-XXXXXX
Since then I have spoken to no less then 6 people each one saying some variation of a check will go out next week to the check was mailed it must have gotten lost. https://www.ripoffreport.com/reports/ethos-group/texas/ethos-group-refund-on-extended-warranty-and-payment-on-gap-policy-texas-1418186. https://www.ripoffreport.com/reports/ethos-group/texas/ethos-group-refund-on-extended-warranty-and-payment-on-gap-policy-texas-1418186, Ethos Group Purchased vehicle 4 months ago with Ethos Warranty. Working with client leadership, we seek to understand and prioritize our clients goals producing a plan that maximizes use of existing resources. File your review. February 11, 2022 A reissue check was sent to Ms. ********'s lienholder. Note that complaint text that is displayed might not represent all complaints filed with BBB. Ethos Group Technologies software provides our clients with resources for tracking and monitoring of financial performance using customizable finance menus, paperless contracting and video monitoring of transactions. I was told that I had to go through the dealer in order to do that. Here at ethos we take pride in providing a faster better and easier life insurance experience for you and your loved ones. Please let us know if we can be of further assistance. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! Filing a warranty claim helps you save money on repairs. Breakdowns caused by wear and tear from road conditions. EG Assurance offers a full range of finance and insurance products and services to protect your investment for the journey ahead. March, 19, 2022, tires replacement, EG will not cover low tread road hazardous. The following is our response. Nationwide coverage if the vehicle breaks down while away from home. You can also track the progress of your. Even though Ethos Group had agree to repair my engine noise at Suntrup Ford, But Suntrup could not make the repair due to repair clause, they was within the 50 mile radius.