The primary way youll want to interact with your Fire TV Stick is with the included Amazon remote. Why is Chromecast not showing on my iOS app. You can get cheaper deals if you sign up for longer than a month but that all . Ugh!! Hi@Maz6 you certainly have the latest firmware. The following message is shown if your device is unable to use the STV Player app. Hoping it will correct itself. I found the perfect fix. Gripping drama box sets, eye-opening documentaries, true crime and classics like Taggart and High Road. Scroll down to the menu option marked Restart and select it. The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. A working Fire TV Stick is great, but its useless without your favorite media streaming apps. Very frustrating. And you can watch every minute of any game this weekend for free as part of the inaugural matches on MLS Season Pass. Loaded just fine. If your app crashes continually or refuses to load, begin by clearing the app cache using the following instructions: Step 4: Choose Manage installed applications. having the same trouble. These errors are. UE46C5100 - MainBoard has been changed. Free for everyone in the UK. Finally, check that your WiFi router is compatible with your Fire TV. Step 2: If the issue continues, be sure the power source you are using is strong enough to power the Fire TV, and give the device 25 minutes to get itself unstuck from the logo screen. I too had issues with my Firestick. Wtf? If your Fire Stick turns on by itself, you need to disable HDMI-CEC. The technical storage or access that is used exclusively for statistical purposes. My newer firestick is still working fine. If this doesnt happen and the device doesnt reboot, make sure the batteries in your Fire Stick remote are fresh. I kind of thought that was the reason because it worked perfectly fine when there was no snow! ) in. This cleans up the temporary files stored on its storage and helps you start afresh. You can try restarting your WiFi router as well. You can watch the video or follow the instructions below: The STV Player app already installed on your smart TV. A VPN allows you to pretend you are in Scotland so STV will stream you whatever you want to watch no matter what country in the world you're in. Didnt help. If so, follow these steps: Step 1: Download the Fire TV app for Apple or Android. If this still doesnt work, then you might want to try restarting the device by unplugging it, or a factory reset if you can control the Firestick from your phone to get into the settings. The system is stuck on updating the Firestick and will not let me do anything, with the remote. There is differently a glitch with the STV player and the samsung software. I am working my way through the troubleshooting online guide to no avail. Mine is doing exact thing. I'm on an iOS device and get an Error Code 3 message. It takes me a good 5 minutes to turn on my tv. Open a different app. Ive turned it off overnight but still nothing and I cant find a solution anywhere, Mine also. Additionally, allow a total of 15 seconds for the operation. Then, sign back into the network to reconnect to it. Also, have you tried a Smart Hub reset of the TV? Ive done everything and nothing is working. 03:09 PM Enter the following fields; first name, last name, create a password, date of birth, When you've tried everything else and your Fire Stick is still not working properly, you can restore it to factory settings and set it up again as if it were brand new. your password now. Step 1: Download the Fire TV app for Apple or Android. Go to Home > Settings > Support > Self Diagnosis > Reset Smart Hub. Amazon Firestick Not Working: 2023 Troubleshooting. 1000s of hours of shows available only in the app. Unplug the Firestick If your remote is using fresh batteries and the restart command isn't working, then you can restart the device by simply unplugging it and letting it sit for about a minute. What do I do? Experiencing this on three different tv models and brand new fire sticks on two of them. Its also a good idea to try a different HDMI port on your TV if there are multiple. Frustrating! Product features. If you continue to use our Services without changing your settings, we'll assume you're ok with this. This is now my 3rd broken firestick in about 6ish years. If you're still having issues, try rebooting and resetting the device. Depending on the Fire TV device, that includes streaming movies and shows from Netflix and Amazon Prime Video, podcasts, audiobooks, Alexa voice feedback, system sounds, and audio from local TV networks. Dont be afraid of losing your apps. This Disney Plus deal ends on Monday lock it in while you can, The best TVs of 2023: our favorites from Samsung, LG, Sony, and more, I saw Sonys 2023 TVs, and I think this model might be the best TV of the year. It kept rebooting due to storage issue. Remote control batteries are fresh. Same problem, very frustrating, mine is brand new and the second one Ive got!! No issues until about a month ago. If your Fire Stick remote isn't working, first check the batteries and try pairing the remote with your Fire Stick again. To install an Amazon Fire TV Stick, plug the power cable into the power adapter and the Fire Stick, then plug the adapter into an outlet. If your content isnt loading correctly when cast, double-check to ensure youre using the proper settings and apps. Step 4: If you believe that your Fire TV Stick is turning on but isnt showing an image, refer to the section above (Television shows a blank screen). Having an issue too. This ridiculous $6,000, 120-inch Hisense Laser TV is $800 off today, Watch every MLS game for free this weekend on Apple TV, Amazon Fire TVs can stream directly to hearing implants. Same thing. I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions. Update your Fire Stick and its apps. No problem. It was finally fixed, but now Ive lost some apps and the ones I have wont play/open. He writes about Windows 10, Xbox One, and cryptocurrency. Something is wrong with Amazon Firestick, how can all of us be experiencing this same issue? 04:32 PM The next morning it would only give a blank screen. Select Settings > My Fire TV > About > Check for Updates to ensure you have the latest version of the Fire Stick's operating system and apps installed. Reset the WiFi. Problem solved. Sorry, an error occurred during subscription. in. Im sitting here staring at a tv that looks like its off! Let us know in the comments below, and, as always, thanks for reading. Bought mine to replace a seven year old version that worked fine but was very slow. I was going insane because like you said there was no time to do anything. Still wont work. 0 Likes Share Reply AnneK1 Journeyman Options 13-01-2021 11:50 AM in TV Hi Chris, tv details as follows, not tried resetting the hub, should I? I think Amazon put out some shit OS that screwed so many devices. What is Amazon doing, outsourcing the problem to China to fix it. NONE of the recommended fixes have worked. Im worried that my TV is not compatible. I think its an Amazon problem and that isnt a big shock. Bought a new one and same thing. Is this true??? Now working fine. If youre already signed in to your STV player account, youll be asked to enter the unique 5-digit code now. Mine is stuck downloading an updated. Hi Craig, I have the same issue as Scott. Copyright 1995-2023 All Rights Reserved. The channel guides come up. No charge! Everyone should do thisworth a shot and it did not take that long. Did you get it to work? Youre the only one who gave any info on how to fix! This will solve many of the most common issues. Mine did the same thing! Step 2: If your Fire TV Stick supports the screen-share function, when you hold down the Home button, a mirroring icon should appear if your device is compatible. Fri, 17 Jan, 2020 12:05 PM I'm on an iOS device and get an Error Code 3 message. The Fire TV will automatically pair with the remote. I can click onto a program I want to watch and it shows the arrow but then the blue circle for streaming appears and nothing happens. Use a direct power source. If you dont want to use the physical Fire TV remote to control your setup, you can also use the Fire TV app. Im having the same issues lately! 05:10 PM Once the device is set up, check to see if your problem has been solved. Mine worked fine until the first of the year. My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GBOne Ui 5.0,Android 13 . Our Services use cookies to provide, analyse, improve and personalise your experience and to show you ads based on your interests. I cannot get past the installing updates as well. Uninstall the application by following the steps above, but select the Uninstall option for step 6. I really have a bitter sweet relationship with the firestick. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. No more black screen! Nothing is working. Must have been like this forever. Did you figure out how to fix the issue, My firestick only comes on Saying Firestick. Youview: I hear a loud pop/static sound between every ad break. in. Its a stuck download problem where the firestick update will not load and install because of too many apps on the firestick. Eventually I will get the frown cloud. In addition this week, asking Alexa to play a composers music and she says her spiel, playing music by Johann Sebastian Bach, e. g., but then nothing happens. My fire stick has quit working. Cookie Info: To find out how to manage cookies, see our cookie policy. One tech said this is a common problem , another said it is rare! I have the same issue. It seems there are a flurry of the same problems just now. Mine did the same thing, spent an hour or so with tech on line. Once youve allowed your router to restart, run a speed test on another device thats connected to your WiFi and see if the results are what they should be. In many cases, restarting the device and WiFi router can help. There will be a confirmation screen on the website and youll be automatically signed into the STV Player on your TV. Wait 10 minutes. Holding down the select play/pause does nothing. Note: On older first-generation Fire TV Stick remotes, omit holding the Back button. Ive done every update, changed batteries, you name it, its been done. Why??? Can u help. Fire stick Amazon are very cunning, no access to their main Managing director. in, Hi Anne I am having the same issue with my Samsung which I bought in March Did you manage to resolve the problem ? Turned it on the tv screen displays amazon. Are you still happy with the device, or do you think another streaming dongle might be better? Firestick wont load. Not sure what Fire TV device is right for you? It wont even let me look at the networks. Plus, I never cleared any cache the entire time I had the stick. Follow the directions that are posted above. This is now a problem thats 3 firesticks I have had to factory reset in the past week, there is some kind of problem with the new updates as far as I can see. Some TV models will automatically turn on when a connected HDMI device is powered up though many still need to be turned on manually via their remote. Step 5: Select the app you are having an issue using. It finally updated. Fire Stick works when connected directly to one TV but when connected through HDMI hub to be available to other TVs have good video but NO SOUND. in, When I search the apps so that I can download it again, it doesnt even show as an available app, This is a Samsung model ue32f6200 software version 2127, 17-06-2022 2023 Guide to the Privacy Shield Replacement. A lot of people seem to suddenly be having this problem, The same thing started happening to me yoday. I also changed the batteries even tho they were not that old. Sometimes this happens 5+ times at the beginning of a programme but usually settles down, I have tried to reset mine and no luck here. Now it constantly crashes and restarts. Checking your modem's lights can provide insight into its current internet connection status. First, if this is not a normal issue, you can restart both your Fire TV device and WiFi router. I have the same problem with stv player not working, I access the stv player via the internet page on the TV and everything works fine. We put them up against each other in our Fire TV Stick versus Fire TV Stick 4K Max versus Fire TV Cube roundup to help you decide. Go to Home > Settings > Support > About This TV. Do the total did a total reset now its saying fire stick not able to update so it wont let me connect to restore after years of use no problems its all of a sudden Ive reset 50-100 fire sticks before never had this problem. Ive tried everything as well. Have you found a solution? 17-06-2022 I am using the power supply that came with it. The Firestick runs off of a USB power supply, so its possible to plug it into a phone charger or even a USB port on your TV, but this is not recommended. Thats a storage issue?!!! Praise Jesus, he works through strange and sometimes inconvenient but wondrous ways. On your hunt for a new TV, you've probably read up on QLED and OLED technology, but what about laser TVs? It wont restart holding select key and pause button, i changed batteries (although its a new remote), I unplugged, it wont stay on long enough to allow me to reset it. After wasting so much time trying to troubleshoot my Fire TV stick to no avail, and Amazon customer service recommends I buy a new remote or more updated Fire stick, and reading so many complaints about the new ones being received out there, I dont trust that throwing more money at Amazon Fire Sticks is the smart way to go. My tv has stopped working completely since I plugged in the new firestick. On your laptop, mobile or tablet,. 09-01-2021 But I cant register it again. Step 3: If your smartphone or tablet cannot find the Fire TV Stick, ensure that they are both on the same network and within 30 feet (10 meters). How did you fix this ? Now I turn it on and nothing happens its just a black screen. I have had issues since 9 am cst this morning. The Amazon Firestick is a great device that makes watching stuff from pretty much any streaming platform right to your TV a breeze. Mine works perfect I have 4 but they do an upgrade and screw everything up, Ok mine did this it start update on screen then goes to next screening saying it cant up date and then goes back to up date will not let me go to setting or anything, Any ideas on how to get your firestick to work? Was working fine yesterday morning. Now on my second new Firestick, having returned the first one due to issues. From there, click the 'Settings' icon followed by 'All Settings'. A restart can fix many loading issues and the black screen bug. I guess its time to scout out alternative streaming sticks. https://www.digitalspy.com/tech/a484525/stv-player-now-available-on-samsung-smart-tv/. If it's not turned on, the Fire Stick can't do anything at all. The other, doesnt respond 80% of the time. If the Firestick doesnt see your WiFi at all, then try to move the router and the Firestick closer together and remove any object, especially anything metal, between them if possible. Problems like an Amazon Fire Stick not working, a black screen showing instead of media, and apps not loading properly are often occurring because of out-of-date software, internet connectivity issues, or an insufficient power supply. 03:13 PM The Best Amazon Drive Alternative in 2023: Where to Move Your Data Before the Shutdown? I even bought adapter for ethernet usage instead of Wifi but I cant get to the settings themselves to tell it what I did and I need to forget the previous network. If you want to share the content on your smartphone or tablets screen with your Fire TV Stick, you can do so with only a few clicks. I dont have this issue with Chrome. The best soundbars 2023: which should you buy? They recommended to buy a new one. How to Access the Deep Web and the Dark Net, How to Securely Store Passwords in 2023: Best Secure Password Storage, How to Create a Strong Password in 2023: Secure Password Generator & 6 Tips for Strong Passwords, MP4 Repair: How to Fix Corrupted Video Files in 2019, Best VPN for Asus Routers in 2023: Client & Server, Best VPN for Ireland in 2023: 5 Top VPNs With Irish Servers, How to Fix Amazon Firestick Stuck in Boot Loop in 2023. I have compared it with Roku, and Firestick does not work as well. Depending on the problem youre experiencing with your Fire TV Stick, you might need to try different solutions to fix your issue. What Is the Trans-Atlantic Data Privacy Framework? The service provider and seller, no one is responding. Head into the settings of your Fire TV device and open the display and sounds tab. So if youre having trouble with your Firestick remote, the first step to take is try new batteries. Step 8: Within 60 seconds, the remote should reconnect with your Fire TV Stick. Came back after being gone most of the day. Idk what to do. I only have firetv showing up on my screen and been reading for a long time. It is still working good? ad-blocking logo with the letters ABP in either your address bar of your web browser or at the foot Turned on TV. Keeps scrolling rapidly by itself. None of the issues anymore version 14 solved all issues for me, Amazon sucks, they are making sure our fire stick dont work I think we should stop dealing with amazon all together with everything else, My screen is completely black. Almost completes and then goes back to say not connected. 10:30 AM 3 devices now with issues in my home. Use your phone if you can and navigate to the settings menu of the Firestick and select add new remote in the controllers and bluetooth devices tab. Thank you for your time. Just says fire tv in the screen all day and night. Step 2: Ensure you are connected to the same Wi-Fi network as your Fire TV Stick. Mine has been acting up since it updated on Monday, June 27th. Piece of crap, This has just happened to me, I woke up from a nap to find it doing this, My fire stick just so shows fire TV all day and all night cant get it to boot up. LG released its own twin-laser-based projector TV back in 2019 and the technology has improved a ton since. One of your buttons is probably stuck depressed. Spoke to Amazon. The Fire TVs remote uses a Bluetooth connection rather than an infrared one like more standard remotes. Be sure your TV is turned on. Mine is doing the same thing I dont know what to do either help my kids love the fire stick. Amazon helpful but Im about to bin the firestick and just buy a smart TV. There was 3. Could we take the model code and software version of your TV? I like the firestick options much better but it will not load. Step 2: Ensure you are connected to the same Wi-Fi network as your Fire TV Stick. Used it for years and suddenly it cant connect to the network! Step 3: Remove the batteries from the remote. Theres also an impressive list of games on the Amazon Fire TV app store and Amazons Luna game streaming service. Let us know if the ITV Player is not working on Samsung Smart TVs, or on other platforms such as iPad, Android and FreeSat. Or, if youre a bonehead like me, my wife discovered that my sudden black screen after years of working was caused by it being unplugged. If youre not signed in, enter your email address and click Continue. The 2023 MLS season finally is upon us, with 13 games on Saturday, February 25, and one more on Sunday, February 26. so the stick is pretty much useless. It says home not available. Thats the only way we can improve. Check the Fire Stick remotes batteries. Using the reset to factory defaults button at the bottom of the my Fire TV tab of the settings will completely wipe the device but will fix many persistent issues. There is sound on start-up when Fire Stick first appears on-screen, but not after that. Only had the tv for 6 months. Your. Im having a lot of the same issues posted. While you're on the main screen, select the Settings option at the top. Also, although the lasers are very bright, a proximity sensor will keep you safe from any potential (but unlikely) issues. Just contact Amazon they gave me a new remote and all is fine now. The technical storage or access that is used exclusively for anonymous statistical purposes. My Fire stick has no sound after I switch from a TV app station to local antenna though the Amazon Recast. If your Firestick is completely unresponsive, then you can restart it by unplugging it, leaving it for about 10 seconds, then plugging it back in and allowing it to boot up. Tried everything above, not working. Now its time to watch all your STV favourites and explore all our STV Player exclusives! If your TV isn't up to date, you'll be able to download the latest software version, which could restore your . is there a way to fix it for good? After 1 month without being able to do anything, and two weeks since a tech said theyd get back to me, but didnt have a solution, I am demanding credit for the month and programs paid for, and a new system. After, navigate to the App & games section to install your application again. Installed my downloads from Amazon, (the factory reset deleted all), installed Wi-Fi & internet fix for fire TV & tablets from safe fig apps. is it possible to download it to Firestick for example? 17-06-2022 First, you can uninstall and reinstall the app; then, try restarting the device. Mine is doing the same thing. Mine arrived yesterday and is stuck Downloading the latest software. I have a rental house where most annoying is the fact that the live menu is not working. Soo frustrating. Doesnt Amazon have any responsibility responsibility. Step 3: Open the Fire TV app and select an available device. Another TV with a fire stick is fine. We have two more in the household and they work fine! Delete the Fire Stick app and reinstall it, use your smartphone as a remote control for Fire Stick. The constant rebooting is usually because of the external drive issues. I unplugged the Firestick and my WiFi but it still wont work right. Whats all that you replaced? have noticed that problems have started on over the last 2 days. All I get is a flashing screen. Step 1: Press and hold the Left +Menu +Back buttons for 10 seconds. You can also use your smartphone as a remote control for Fire Stick. 7. I did all the items listed on site. I have the same issues as everyone. iPhone v. Android: Which Is Best For You? Please HELP, I bought a new one and after one day its doing it too, Ive had the same problem with both my TVs, after the upload, black screen only so I cant check or make changes, both became black within 24hrs of the update now useless. Copyright 2007-2020 STV. A Fire Stick not showing up on your TV screen after being turned on could be due to selecting the incorrect HDMI input. A restart can fix many loading issues and the black screen bug. There are a couple of recommended fixes if apps are frequently crashing on your Fire TV. A Fire Stick not turning on or not working can also be caused by power issues though a more common culprit is the incorrect HDMI input being selected or the TV not being turned on correctly. Did u get it to work? If you've replaced the batteries, make sure you're within range, and if the remote still does not work, you may need to restart the Fire TV Stick with the following steps. Freezes on logo at restart. 05:55 PM Here are some of the most common Amazon Fire TV Stick issues and how to fix them. Yes mines doing the same,just showing the Amazon logo and the dots. Step 4: Unplug your Fire TV Stick from its power source and wait 60 seconds before continuing. Same thing! Gripping drama box sets, eye-opening documentaries, true crime and classics like Taggart and High Road. Most likely its the otg cable you have plugged into your fire stick that is causing the problem, unplug it and and any external drive and it will reboot the firestick ok, then reconnect your otg cable and external drive. I removed the extra extender cable that came with it and connected directly to the hdmi port it reboot and now everything is working for now!!!! Monty.I did this and it totally fixed the problem on both my firesticks. Another common cause is the lack of sufficient power to the device to let it run properly or turn on as it should. My Roku TVs (3) never give me issues. This is making me consider switching to Roku after being with Fire Stick for 5 yrs! 01:55 PM And before we go deeper -- no, you don't have to worry about the lasers cutting a hole through your wall -- that's not how these work. I have 3 tvs with Amazon Firesticks, One tv has no picture, only sound, some strange channel. I had that same issue with fire stick light. It will turn the tv on but wont navigate to do anything else. A select number of Amazon Fire TV devices now support audio streaming to hearing implants, thanks to a partnership between Amazon and Cochlear, the world's largest provider of hearing implants. Looking forward to receiving my new ROKU stick in 2 days. Have a good one. So Ive been reading about Roku. Its located on Amazon software kindle and fire TV for free. Right John! Be sure you're close enough to the TV and there are no obstructions. Have replaced batteries tried rebooting etc, but cannot even get the menu to restore factory settings. I have deleted apps and still screen is interrupted with not enough storage. My remote wont turn on the fire stick at all just the tv and volume works. Amazon recommends that you try to make sure youre using the included connection cables first before trying any third-party cables. Is it from the weather??!!! Was this answer helpful? Turns on to the FireTV screen with the 3 dots flashing but wont go further and the factory reset doesnt work. Waste of money. Clear the Fire Stick cache. Ive already spent HOURS following every single possible re-boot, reset & re-pairing option out there, including chatting with an Amazon CSR last night appeasing him/her by doing everything all over AGAIN and still, it boils down to they recommend buying a new remote (big surprise). Im having the same issue as of 2023 fire stick is not loading. Product features. Ive had Firestick since 2019, and suddenly Feb 2022 I cannot maintain connection? Thats the same issue Im havinghave yall been able to fox yalls? Remote works, TV works, internet works, but it was slow and sluggish, didnt want to obey commands from the remote. However, if youre experiencing issues with your Firestick not working, this guide will help you out. in. You can either connect the Firestick directly to your TV or use the short included HDMI cable if you need more space. Spend an hour of your time and fix your stick. May have something to do with updating the phone to Android 12? Step 1: Unplug the Fire TV Stick from the television and its power source, reconnect it, and try again. Plus watch STV and catch-up on missed shows (if you live in our broadcast area) Still nothing. in. 10:37 AM I think Ill switch to Roku too. If you are having this issue we would Look the for the red Cant get it to reset to factory settings by pressing HOME for 5 seconds. If you have issues using the Fire TV app, begin by ensuring that you are connected to the same Wi-Fi network as your Fire TV Stick. There is a list of potential reasons that your Firestick might encounter a problem, ranging from poor WiFi connection to a software issue. Free for everyone in the UK. Check your Fire Stick cast setup. Some of the standard ITVX library is only available to Premium subscribers too, with ITV stating that over 6,000 hours of video are only for paying users. in. Also get buffering, no internet collection, apps not working. Restart your Fire Stick: Press Select and Play on the remote for 10 seconds to quickly restart your Fire Stick. I have to reset lipsinc at usually more than once a day by turning the firestick off and back on usually more than once a day.It is the wi fi 6 firestick. Hope this works for you! If youre having buffering issues with your Firestick, there are a few things you can do to hopefully improve the connection. It is not what it is crazy led up to be. When I finally get into settings, it boots me out of any app I open without even attempting to open it. How do we get them to do that? 07-01-2021 Im so frustrated, considering going back to cable instead of streaming. Click on the Join STV/Sign in button. I tried changing batterys and unplugging device and still have the same thing. Can I watch STV when I'm on holiday? Help us improve this article with your feedback. Delete the Fire Stick app and reinstall it. Step 1: Long-press on the FireStick home button and go to Settings. At the moment, hearing implant streaming is available on Fire TV Omni QLED Series, Fire TV Omni Series, Fire TV 4-Series, Fire TV Cube (3rd Gen), and Fire TV Cube (2nd Gen) devices. 13-01-2021 This article covers a wide range of fixes to help you troubleshoot and fix an Amazon Fire Stick that's not working. Today's tech news, curated and condensed for your inbox. Moved my ROKU stick from my other TV and it works perfectly. If your Amazon Firestick is not working, take a look at this troubleshooting guide to help you quickly get back to watching your favorite streaming content. I have 2 firesticks. Step 2: Release the buttons and wait 60 seconds before continuing. If you can't access the Settings menu, hold the Back and Right buttons on your Fire Stick remote for about 10 seconds to bring up the reset screen. 2nd generation, says check connections, but other firesticks operate fine will not allow me to get to settings . Its unlikely your TV will switch automatically.