All transactions submitted through Selfie Leslie are encrypted with 256 SSL software which encrypts information you input to protect it from interception by outside parties. A $9.75 RETURN FEEapplies forall REFUNDS. Just not worth the hassle. With that in mind, how on earth do you separate the meh from the magnificent? (Expedited Handling ensures your order is first in line to ship out before all other orders, Expedited Handling does not affect shipping speed, it only affects handling speed, 12pm PST cutoff for same day dispatch, Monday - Friday). Currently, customers can shop for dresses, rompers, tops, bottoms, summer skirts, accessories, and shoes. glitter6509. Please reach out to us at support@selfieleslie.com so we can try to make things right! Any used or installed equipment including circulating pumps, filters, heaters, heat pumps, salt cells, motors, and lights. I've ordered from Selfie Leslie before and have always been impressed with their inventory. The dresses look exactly how theyre advertised, there are a ton of options for every occasion, and the quality is decent (although not amazing). Im so happy with this purchase the material feels like its good quality and the dress fits me like a glove, I would definitely recommend buying this dress, one customer wrote for the Bambi Ruched Mini Dress Red. I reached out to customer service, and they replied very quickly and told me they'd refund me as soon as it came back and although they were unable to replace it due to stock, they told me I could sign up to be notified when it's back and also gave me a coupon for my next purchase. (To prevent package theft, orders with a value of $250+ will require a signature upon receipt). Selfie Leslie was founded in 2012 in Australia and later moved to California in 2016. And the tags on the clothes themselves are proof that they just bulk purchased a bunch of cheap dresses from China (you can get this kind of garments for $30 at the most at those small, brandless little shops) but they charge at least $80 for each dress. Its worth mentioning in this Selfie Leslie review that the brand uses 256 SSL software which encrypts information you input to protect it from interception by outside parties.. If you use any SelfieLeslie.com service, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Returns are expensive and you can only get store credit to but more shoddy clothing. I received a fabulous chocolate brown dress days before attending a wedding. I received a letter that said that they tried to deliver. Were sorry to hear that your order was canceled! The customer service of Selfie Leslie is one of the best I've ever experienced. This website may include links to third-party websites, such as links from advertisers, sponsors, content partners and third parties. SelfieLeslie.com. All arbitrations shall proceed on an individual basis. The mailing address for One & Only Collective is 2801 S Santa Fe Avenue, Vernon CA 90058. Refer to exclusions below. Plus they expect me to pay a fee for the returns which is unfair since I was scammed. The Show Me Love Cowl Neck Mini Dress Sequin Peach/Silver practically screams bridal party with pink prosecco involved. Use Up and Down arrow keys to navigate search results. | T&C'S Please review the following basic rules that govern your use of this site. To see how we collect and use your personal information, please see our. I bought it for Galentines Day Dinner and absolutely love! Selfie Leslie has a consumer rating of 2.5 starsfrom 2 reviews indicating that most customers are generally dissatisfied with their purchases. You may opt-out of the Service at any time. What a great idea! I reached out to customer service to see if another dress could be sent out that day as I had a wedding in two days, within MINUTES they responded and shipped out the same dress but in black for me. Join the SMS Club & Save 15% OFF your order! Check website However, Selfie Leslie does offer coupons and discount codes . Just so Obsessed with selfie leslie and I have been collecting selfie leslie dresses for years even im from UK. You agree to indemnify, defend, and hold harmless One & Only Collective Inc., its officers, directors, employees, agents, licensors, and suppliers (collectively the Service Providers) from and against all losses, expenses, damages, and costs, including reasonable attorneys fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your internet account. Selfie Leslie partnered with Happy Returns to offer box-free, printer-free, and sustainable returns! For Service support or assistance, text HELP to +18445493819 or email, We respect your right to privacy. If you have questions about sizing, please see our Size Guide for general information. Constructed in stretch fabric and adjustable straps, theres no need to worry about future food babies. The general amount for the duties and taxes is approximately 20% of the dollar amount of the merchandise. Return packages must be postmarked within 30 days of the order delivering to you. We're sorry to hear that youve changed your mind. Pricing and offers are subject to change. Wasted $70 on a dress I never wore. Prices vary, but on average, you can expect to pay: $60 - $80 for dresses. Highly recommend! If you get a new mobile number, you will need to sign up for the program with your new number. Its worth mentioning that Selfie Leslies Trustpilot page showcases a glimmering score of 4.1/5 stars based on 590 testimonials. The website does not reflect the actual quality of the clothes. Eligible online returns will receive a shipping label via email that you'll print and attach to your package. So we were given a full refund and told to not worry about shipping the damaged dress back. Can I edit my order? Hello. Probably one of the worst websites I've ever ordered from. Our business hours are: Monday - Friday 9AM - 5PM (AEST). The Bambi Ruched Mini Dress is the type of outfit that speaks for you. Any original shipping and handling fees are non-refundable. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages. You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Selfie Leslie. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider. Return Requirements Extra 25% off final sale. Selfie Leslie offered a partial rebate to have it professionally fixed, but a repair was not possible with the placement of the snag. Selfie Leslie US Returns A $9.75 RETURN FEE applies to ALL returns. This wouldnt be a complete Selfie Leslie review without some styling tips. Though Selfie Leslie mostly advertises its super cute collection of dresses, the boutique also carries tops, bottoms, and even wedding attire! All rights reserved. When it comes to Selfie Leslie, I found a fairly positive response toward their products. YOU MUST REVIEW THIS DOCUMENT IN ITS ENTIRETY BEFORE ACCESSING, USING, OR BUYING ANY PRODUCT THROUGH THE WEBSITE. For Service support or assistance, text HELP to +18445493819 or email support@selfieleslie.com. Selfie Leslie reserves the right to modify, limit or cancel promotions at any time without notice. So unfortunate I really wanted to love them but I'm afraid to buy anything for this reason. Poor product quality, issues with customer service, and refunds show up repeatedly in terms of online complaints. Keep reading to see our Selfie Leslie reviews! The Selfie Leslie Team was accommodating, quick to respond, and so friendly! Selfie Leslie Reviews: What Do Customers Think? Furthermore when I tried to contact the team about this, I got a reply that their "QC team will be in contact shortly". Anyone can write a Trustpilot review. All orders shipped within the US should normally arrive in 3-5 business days. Wonderful wonderful customer service is the most important, thank you! The company agreed to an exchange in size for me when it was a final sale item that my daughter bought and the size didnt work. Refunds will be issued to the original payment method. There is NO RETURN FEE if you make an exchange purchase through the return portal. Customers are urged to hold onto proof of postage as we are not responsible for lost and/or misdelivered packages. 2023 Selfie Leslie They are NOT customer service oriented IN THE LEAST !!! The only reason they refunded the $9.75 "return fee" is because I had to beg and plead to get even that !! (12pm PST cutoff for same day dispatch, Monday - Friday). Unrealistic return policy. In terms of aesthetic, Id say that this brand is the perfect amalgamation of Kim Kardashian Insta-baddie and Emily in Paris. Sign up now. 355 following. They have a terrible return policy, worst customer experience and should probably be in law business since they know to twist and turn their policies that can. Please note that we disclose . We also disclose this via a flag overlay on each final sale product on the collection pages that says "Final Sale". Size: XS Selfie Leslie. Rating: 6.5/10 . We recommend you cancel your order by contacting Customer Service. Thank you for shopping with Selfie Leslie. Just start your return online, locate a Return Bar near you and use your QR code to complete your return. I had ordered a beautiful birthday dress but upon inspection of the dress, I noticed holes in the sleeves. Store credit and gift cards do not expire. Fashion can do wonders in exemplifying your personality and moodwhich is why its important to fill your hangers with aesthetically-pleasing clothes. We may earn a commission from links on our website, but this doesn't influence the opinions of our editors. Customer support answered really fast and gave me a solution! Don't trust the positive reviews. Dec 13, 2021. I returned another dress because it was just poorly constructed. Selfie Lesie horrible Reviewed in the United States on December 14, 2020 DO not waste your money or time with Selfie Leslie merchandise. If we had control over USPS operations we would have ensured delivery for when you rescheduled it, but unfortunately we have no control over USPS and how they operate. The biggest pain point seems to be the long-term quality of their dresses, as many shoppers said their orders were not as good of quality as they expected based on the price they paid. Unfortunately with increased labor costs, the rising costs of shipping/logistics (The Free Shipping we offer to and from our customers) we have to cover some of these costs via a small return fee. Please note: It is the customer's responsibility to follow up in a timely manner to ensure the return arrives to us before the grace period expires. You should also know that international orders are not eligible under their policy. Here are 8 tips for writing great reviews. 629K followers. It is far from that! I am naturally a size small and I ordered a size XS. To begin the online return process, please log-in to your account and navigate to "Order History.". These are unfair and unethical business practices and are very deceptive to consumers. We are so sorry to hear that you were unhappy with the quality of your purchase.Our customers' feedback is important to us and we would love to address the quality issues with you. A $9.75 RETURN FEE applies to ALL returns. I love this brand so much, Ive only ordered 3 times now but honestly the quality of the dresses is amazing, shipping is so fast (literally got it in 2 days) and just overall the style is incredible. My package said it was returned to sender and unfortunately the item was out of stock. By consenting to Selfie Leslie's SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Selfie Leslie through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Unfortunately, we are not able to change the items in an order once the order has been placed. I contacted customer service and told them the dilemma I was in. Final sale items may have slight defects, missing parts and/or color differences. **Refunds may require a corporate check if the purchase amount is greater than $100 or if the funds are not available in the store at the time of your return. Selfie Leslie is a bit pricey, and some customers think its not worth it considering its easy finding a similar alternative. Thank you. Thank you for shopping with Selfie Leslie. If you're not 100% satisfied with your order, you can return or exchange it within 30 days of purchase for a replacement or a refund, subject to the limitations below. $55. This was our first experience with Selfie Leslie, but it definitely not be our last!! We stay up-to-date with the latest in security technologies to ensure that your credit card information, contact information, and shipping/billing information are confidential and safe. We ordered another dress, which came quickly and she absolutely loves it! How long will it take for me to receive my order in the US? I ordered a dress for my engagement pictures, and oh my goodness. If so, customers can head over to selfieleslie.com to see what they have in store. Shein has better quality then this. I trust this company and im continue to have my selfie leslie collection. Selfie Leslie reserves the right to solely define and limit, refuse and/or reject returns from customers at any time due to irregular or excessive return histories. Join the SMS Club & Save 15% OFF your order! Order Number: Zip Code: Princess Polly, White Fox, Motel Rock). So each item is going to be a different length and fit differently due to each individual's height. Voice your opinion today and hear what 541 customers have already said. | T&C'S If you believe that your work has been copied and posted on the website in a way that constitutes copyright infringement, please provide our Copyright Agent with the following information: In your email, please note that it must be written in English and that you must include the following subject line: DMCA NOTICE OF INFRINGEMENT.. To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service. Products purchased in store or online may be returned or exchanged at any Leslies store with an accompanying receipt or packing slip and a valid ID. We also ensure all reviews are published without moderation. Both you and One & Only Collective Inc. agree that any controversy, claim, action, or dispute in any way related to your use of any One & Only Collective website, any purchase from Selfie Leslie, or any products or services sold or distributed by One & Only Collective (Dispute) will be resolved by this Dispute Resolution procedure and Arbitration Agreement (the Arbitration Agreement).