Your email address will not be published. option Add a new device appears in Duo Mobile settings. Dorm Decor Ideas || Explore Detailed Information. You get some of the best brand-certified agents in the business, and you can scale and cover busy times with ease. The average Liveops salary ranges from approximately $21,667 per year for Virtual Assistant to $181,757 per year for Software Engineering Manager. They want right-time. Our scalable platform lets agents define their availability. Agents supporting a common client have a private, dedicated space to share best practices and support one another, all while staying engaged . Liveops appeals to an agent profile with the soft skills and life experience to understand the vulnerability people feel about their health and the ability to be reassuring in the face of uncertainty. Link Okta groups to existing groups in the application. Find Out How & Apply . You can also manage cookies in your browser settings. We call the agent community Liveops Nation. Some client programs may require Independent Contractor Agents to provide services above-posted minimum standards to maintain eligibility. Create success for our clients by working cross-functionally to build strategies that maximize program results. Login to track your existing support requests. Job Work/Life Balance. Creates or links a user in the application when assigning the app to a user in Okta. transparency. LiveOps will not sell or share your information with third parties for marketing purposes. 1099 Independent Contractor offers no benefits, Paid by the minute. Our developer community is here for you. Your ticket has been created and you have been emailed instructions to activate your account with which you can track your ticket status Money is amazing, but like every job there are flaws. The background check requires a $24.99 processing fee paid directly to our vendor. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. Liveops energizes agents through rewards and recognition. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Employer Matching Opportunity, 100% Employer Paid Life Insurance Youll have the opportunity to help thousands of people live their dream of owning a successful home business. Our omnichannel support solutions allow our agents to meet your patients in their preferred communications channel. We believe every voice matters. When call volumes are low, you pay less. Director of Customer Care, healthcare organization. Liveops Nation agent news. Welcome to Liveops Nation Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. At Liveops, we believe in improving people's lives no matter where, when, or how they work. Its why weve led the industry in virtual, flexible agent services for more than 20 years. Weve got the experience, the knowledge, the agents and the solutions to give your enterprise business a competitive advantage where it matterscustomer loyalty. Forgot password? . View our background and credit check requirements here. Before you apply to become a Liveops Agent, here are 10 things you NEED to know. Relationships are built on a strong foundation of trust and Virtual Agents | Blog. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. Support. Set your own schedule to work around your life. Good pay, ability to make your own schedule. If you decide to contract with Liveops, we connect you with opportunities that fit your unique combination of skills and availability. Depending on call volume, utilization, incentives and how much you commit, hourly earnings could range from $12-$17 per hour. You are paid for talk time only and without talk time, there is no pay. Developer Center. Universal Login. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. I have more questionsVisit the Liveops Support Center Avoid Recruiting [emailprotected]. Efficient. We create better outcomes by seeking out and integrating diverse perspectives. Agent Login. They have the soft skills and life experience needed for empathetic member advocacy, with proven increased level of CSAT and NPS ratings. Liveops is a virtual call center offering on-demand virtual agents for enterprise sales and customer service needs. Looks like you have Javascript turned off! Cons. This te. Hope, the above sources help you with the information related to Liveops Agent Portal Okta. Its our approach to providing the most exceptional customer service agents a business can find. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual contact center and customer service solutions. GM Regional Customer Care Operations, major utility. Disability Plans, Learning Opportunities We are passionate about the agent experience, because we know agents have many choices in their careers. Save my name, email, and website in this browser for the next time I comment. Required fields are marked *. Liveops has helped us pass through tough times with an outstanding level of flexibility, especially during the pandemic. Allows Okta to use custom attributes you have configured in the application that were not included in the basic app schema. Liveops mobilizes reliable, brand-certified agents. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Researched & Written by Ann Rozier on the FlexJobs Team. Liveops, a virtual contact center, delivers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. Username / Email. I see myself doing this for many years until I fully retire (if I do) and my cat loves that I am home too!, Flexibility is the most beautiful thing. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Liveops provides people with varying skill sets with the unique opportunity to become a business owner while meeting the demands and obligations of their family. Application and Certification Process: To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. Empower agile workforces and high-performing IT teams with Workforce Identity Cloud. Quickly assessing customer needs and providing sound solutions. Connect and protect your employees, contractors, and business partners with Identity-powered security. I can choose to take off Friday, or just do the afternoon so I have an open morning, if I want to do the gym or if I want to go play some golf., I work about 13 hours a week and I love that the flexible schedule allows me to help my grandchildren with distance learning. The VirtualFlex platform attracts self-starting agents who deliver great experiences every time. However, once applicants become agents with LiveOps, agents agree and consent to allow LiveOps and its affiliated companies to gather, maintain, and use for its benefit statistics, analytics, and information from agent's call volume, detail and performance. The agent community sits at the core, and we dont take this lightly. We call this agent community Liveops Nation. We also love having a bit of fun on the side, with events such as happy hours, charity projects and recreational sports. Were committed to earning the right to grow with you by being relentlessly results-driven. Headquartered in Scottsdale, AZ, with expansive remote opportunities, Liveops is a collaborative environment filled with smart, motivated team players. great training and continued support. As an agent with Liveops, you are a self-employed independent contractor, not an employee. From answering difficult questions to help protocol compliance and retention, Liveops virtual agents ensure a high-quality experience in a safe and secure environment. The world class support of Liveops and unparalleled access to world-renowned clients. Its why weve led the industry in virtual flex agent services for more than 20 years. Secure Web Authentication is a Single Sign On (SSO) system developed by Okta to provide SSO for apps that don't support proprietary federated sign-on methods, SAML or OIDC. By attracting only the most motivated, passionate agents, we can give you flexible, scalable, quality customer service solutions that fit your needs, budgets and goals. FLEXIBILITY AT SCALE. You are your own boss and set your own hours so there is a great work/life balance. When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. I have children who are active in sports, so it allows me to be there when they need me. Go Further; Marketplace. Welcome to Liveops Agent Services LLC Shiftboard Login Page. Liveops agents have the understanding and program-specific certifications needed to not only enroll and onboard members and patients into your program, but also encourage them to stick with it and remain compliant with your product or device. Find Out How & Apply . It's why we've led the industry in virtual, flexible agent services for more than 20 years. Creatively solving problems. Join the Liveops corporate team and help improve peoples lives. Security Assertion Markup Language is an open standard for exchanging authentication and authorization data between an identity provider (IdP) and a service provider (SP) that does not require credentials to be passed to the service provider. Our professional grade, complete headset telephones are made specifically for LiveOps and other customer service agents. Before you apply to become a Liveops Agent, here are 10 things you NEED to know. And for tens of thousands of skilled professionals, their choice is to partner with Liveops and strengthen your brand. Liveops regularly hosts well-attended, agent-focused events. Your email address will not be published. Your customers deserve the best at every touchpoint. Without a doubt, they are the most organized company weve ever worked with. VirtualFlex agents bring more professionalism, education and life experience, giving your customers the calm, empathetic ear they need. When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Scottsdale, AZ liveops.com Joined January 2009. @Liveops. When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. The flexibility and peace of mind of staying at home makes my work environment more productive so that I can better help every one of my clients and customers. Sign-On: Liveops Agent Services LLC Site. Are you an employee? Copyright 2023 Liveops, Inc. All rights reserved. Okta gives you a neutral, powerful and extensible platform that puts identity at the heart of your stack. Import the user attribute schema from the application and reflect it in the Okta app user profile. They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. Copyright 2023 Liveops, Inc. All rights reserved. Groups can then be managed in Okta and changes are reflected in the application. Your patients health is your top priority. The VirtualFlex platform delivers the right agent at the right time, with the right results. This means you can choose when, where, and how often to work! Message & data rates may apply. Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. Learn about Liveops Enterprise Solutions Click Here . to allow for end users to download the plugin from their dashboard, and can download the plugin for themselves from the admin portals downloads page. Forgot your password? Copyright 2023 Okta. Earning potential. Single Sign On. You may also receive performance-based pay or other incentives. When agent success depends on how well they serve your customers, entrepreneurial agents dont have to be told what to do. Please review the Liveops basic technology requirements by clicking here. And, it's why some of the biggest enterprise names trust Liveops agents to represent their brand. Freedom. With Liveops VirtualFlex platform, you dont pay for brick-and-mortar overhead. Application and Certification Process: To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. Liveops is a legitimate company. Manager Supervisor retrieves an opportunity for a Manager or a Supervisor when searching for an opportunity. No matter what industry, use case, or level of support you need, weve got you covered. Liveops flexible model allows you to build a continuity plan for planned and unplanned spikes. Thanks so much for taking the time to leave a review! Earning potential. The flexibility to schedule your own hours is one of the best perks of being an independent agent with Liveops. Want to become a Liveops agent? These occasions provide agents with the opportunity to interact with each other and Liveops senior staff, all while getting initiative updates critical to their business growth. I love the flexibility. The VirtualFlex platform attracts agents with experience, with life skills and, most importantly, with a personal commitment to your brands success. Contact UsBecome an Agent. Talent deserves opportunity. Liveops exists to improve people's lives. The background/credit check requires a $45 processing fee paid directly to our vendor. Liveops Job Board. Attack Protection. Easily connect Okta with Liveops or use any of our other 7,400+ pre-built integrations. At WebCE, we are passionate about delivering exceptional professional development solutions. Liveops provides people with varying skill sets with the unique opportunity to become a business owner while meeting the demands and obligations of their family. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. There are no benefits, no vacation pay, no paid training. Thank you for sharing your experience with everyone! Scottsdale (headquarters) 1365 N. Scottsdale Rd Suite 390 Scottsdale, AZ 85257. Healthcare and Medicare enrollment can be complex. We source for impact by empowering and celebrating those with initiative. Agents supporting a common client have a private, dedicated space to share best practices and support one another, all while staying engaged with their program teams. HSA and PPO Options Liveops has a dedicated Agent Experience team who works together with client teams creating engagement opportunities that nurture and support agents through each step of their journey with Liveops. Here are just some of the Liveops Nation initiatives that lead to better experiences for customers. To accept cookies continue browsing as normal. Okta Browser Plugin protects your passwords and securely logs you into all your business and personal apps. Duo Security for MFA | Okta. Copyright 2023 Liveops, Inc. All rights reserved. Excellent company! During planned open enrollment and Medicare redetermination periods, the elasticity of our flexible model delivers access to a skilled pool of agents, so you dont need to bring on seasonal agents. Keep in mind, the more you service, the higher your earning potential! Enjoy the freedom and flexibility of being your own boss. We endeavor to do the right thing, every time. Log in. Liveops Okta. Were ranked #1in Flexjobs 2023Top 100 Companies with Remote Jobs. With two decades of virtual service experience, Liveops has delivered over a hundred million call interactions and currently generates $2 Billion in client revenue each year.