The packaging, shipping and time to delivery were fast. Thank you for your review. We are your best resource to discover and connect with sellers worldwide. Nice quality clothing, hoodies fits great size xl joggers quite a tight fitting size xl, not as good a fit as the hoodie, my Don loves them though. Cheers! We listen to what our consumers say about our brand and we use them to further improve what we have right now. The cargos i ordered had a fault on them and it was resolved in a matter of a couple of emails. Changes won't be saved until you sign up for an Enhanced Profile subscription. We are looking forward to hearing from you again. Disclaimers Replied immediately, replaced immediately and for a more expensive coat as they were out of stock of the one we bought at no more expense to myself. Inspired by icons of the 20th and 21st centuries, Lorenzo Veratti fuses high-fashion design with cutting-edge functionality to provide high-end style in an affordable and long-lasting way. Great service and great quality jacket.The order was processed and couriered very quickly. We are glad that you enjoying the coat. Cant fault them. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. It's has two tier outer pockets with opposing zips which are a bit fiddly but shouldn't put you off. I reported it to customer service and expected to get fobbed off as you would with a high street store. Thank you. One happy teenager. Absolutely superb service and communication from the company . I followed on all social media platforms and supported them but they didnt look after me, instead no stock on other options. Cheers! Lost tracksuit disappointed overall Ordered a tracksuit from them and item has been lost in the post told me an internal investigation into this will take 28 days before anything will be done this is after waiting 2 weeks for my delivery to arrive at which point I will be told a refund will take up to 7-14 days in other words sold a product they didnt have enough of pawned customer off to keep money to earn interest off of possibly.Emailed several times to be told nothing can be done until the investigation is conducted. You can tell they take pride in their products from the quality of the packaging. Cheers! Available to purchase at lorenzoveratti.com and at footasylum.com. RewriteRule ^index.php$ - [L] Your effort to share this remind us that we are on the right track. Coat is quality . The delivery was exactly as promised. We take pride in our customer service and we acknowledge that still, we could have handled the situation better. Everything was very stylish, my son was over the moon with what he got .!! Cheers! Very good service, quick delivery. We would like to inform you that a disputed delivery must be investigated regardless of the reason because we as the supplier, and the courier would like to know what went wrong with the delivery, and was there any lapses on the courier's part or not. Add the following snippet of code to the top of your .htaccess file: # BEGIN WordPress We value you and every person who is supporting our brand. If your concern is about missing the delivery, we always coordinate with the courier for investigation. I was wary of ordering as its not a brand I knew but will happily order again - coats seems good quality and have no issues with customer service at all. You are the reason why we continue to grow and we are hoping that you will continue to support us. It goes against our guidelines to offer incentives for reviews. The packaging, shipping and time to delivery were fast. We also ensure all reviews are published without moderation. Hi DioneWe are delighted to hear that the coat you purchased from us has exceeded your husband's expectations. Thank you. Hi JoshWe appreciate the word. Pretty gutted, first time customer. We want to thank you for your continued support and we are hoping that you will continue to support the brand in the years to come. Cheers! Hi Mrs. HarrisonWe want to thank you for your cooperation so we can sort out the replacement jacket right away. What are co-workers like at Lorenzo Veratti. Coat is quality . I contacted both companys Yodel did want to know but Lorenzo was very understanding and sent me a new one very promptly. Cheers! We can review your case so please respond to our request, we believe that we can figure out something to sort that out for you. Videos Tagged. He spotted two jeans and had to have them! The tracksuits I had were faulty, rips or pocket hanging off, a jacket was delivered but someone must of took it as I did not receive, they have not really wanted to know about anything now and seem to just push me away, a whole tracksuit returned due to it being faulty but they are being unhelpful. Lorenzo Veratti Jog & Track Pants | Mens Storm Cargo Pant Charcoal 110.70 49.58 Select options; Sale! Hi LauraWe are happy to help. They have no phone and dont respond to emails. Contact Us Coat is quality . However it was completely the opposite. Unfortunately I recently sent the coat back. Bought for my grandson and he really loves it. We also ensure all reviews are published without moderation. We are hoping that this incident will not deter you from buying from us again. The only reason i don't give 5* is that the returns process is a bit clunky and could be better if they had a partnership with a returns courier like a lot of online stores do. Cheers! Excellent service, will definitely purchase from here again. Knowing that your are satisfied makes our hearts full. Customer service at its finest. I ordered a black cargo it came earlier than we expected and it fits perfect and high quality next time i want to order something i first take a look on your website. Raff2 Pant. Hi JoshWe appreciate the word. You mentioned that you bought it as your husband's Christmas present, but the item was purchased in September last year and it was not open until Christmas. Great customer service! Hi LizThank you for trusting the brand, we are very much happy knowing that you are satisfied with your purchase. Cheers! We are happy that you received your order in no time. Pretty gutted, first time customer. And its not about trends abound, Lorenzo Veratti prides themselves on only the finest quality, so your stylish new cold weather garms are built for greater longevity. From this brand. Cheers! Was very satisfied with the product and so was my grandson. We will be looking forward to doing business with you again. Unfortunately the zip was faulty, I got in touch and the customer service department was fantastic. Sending a new coat to replace. recommend. The. Cheers! Cheers! Hi JanetWe are grateful that you decided to share this wonderful review with everyone. Hi DanielWe would like to apologize if the information provided by our team was not sufficient to answer your query. Companies can ask for reviews via automatic invitations. Hi DawnWe are beyond grateful for your effort to share this with us. Hi KerryWe are sorry to hear that you are not happy with your purchase. Cheers! Lorenzo Veratti is a fantastic company the clothing is very high quality as I have bought a few items of clothing for my son it's also great value for money it's perfection I can't get over how stunning the clothing is and the colours and the fit of the clothing is wonderful I would very very highly recommend Lorenzo Veratti to anyone also delivery is quick this is a fantastic company I will definitely be ordering from Lorenzo Veratti in the very near future thank You so much for an excellent service it really is perfection in every way. The amount refunded will be reflected in the account after 3-5 workings days. Nearly a week later item has now been lost and told to talk to retailer. We received many returns and we did not encounter any problems with our postcode. All. The packaging, shipping and time to delivery were fast. Thank you for purchasing and the recommendation is very much appreciated. Cheers! Cannot fault this company at all; I will certainly be ordering from Lorenzo Veratti again. hi my son ordered a tracksuit you declined his card then payment (enough money in bank )was taken out need to contact bank left him short as mam purchased it (he payed me)and my card went through so 2 tracksuits ordered which would not if happened if the first one was done correctly but it said ordered decline which now we have to pay for return which is unfair. No offer of repair or no gesture of goodwill. Our system considered the transaction as high-risk. I like this in all my clothing. Absolutely amazing from start to finish. Cheers! The phantom jacket that I ordered came exactly how I expected; it came in good quality, it had incredible comfort and great functionality. Quality clothes and great service. We are proud of what we do as a brand and we will continue to do our best to make sure that every product is worth the price. I have ordered from this company twice ,they keep you up to date with your order ,fast delivery to .The jacket I ordered for my son is fantastic he gets lots of compliments on it ,This company do a mystery box gold I bought for my son for 70 he got a jacket,T-shirt and jogging bottoms which had a value of 195 . The quality of materials, workmanship, size and fit were excellent! Very dissatisfied. Thank you for trusting our brand and we are looking forward to seeing you shopping with us again. Great coat, my son loves it, well made and very warm. This is the Lorenzo Veratti company profile. Thankyou. Cheers! My Son is very fashion conscious and up-to-date on all the trends. August 23, 2022; 0 Comment; clam shell awning hardware; Posted by . We also measure advertising and website traffic to third-party websites. We would like to inform you that a disputed delivery must be investigated regardless of the reason because we as the supplier, and the courier would like to know what went wrong with the delivery, and was there any lapses on the courier's part or not. We are grateful that you appreciate the overall quality of the jacket and thank you for letting us know that you had an amazing experience with us. Second item I have ordered now just arrived. There is more business coming your way from us and his buddies. Hi JackieWe want to thank you for your patience while our team our doing its best to sort out the problem with our courier. Bought a coat in November. Customer service at its finest. Thank you very much really appreciate how Ive been dealt with as a customer and also Lorenzo as a company, as this is my 3rd purchase Im very happy with the quality so thank you guys over a Lorenzo HQ. Thank you for your trust and we are hoping that you will continue to support our brand. Both sales and refund happened quickly and easily. The luxury streetwear brand have found a niche in the market, inspired by icons of the 20th and 21st centuries. This is jacket is absolutely beautiful and it keeps me so warm . No offer of repair or no gesture of goodwill. More importantly the product lived up to their claims. WOW! Companies can ask for reviews via automatic invitations. Look forward to more purchases in the future. Hi VictoriaThank you for shopping with us and thank you for complimenting our products and customer service. We can see that you have been offered an exchange or a refund, and we shall arrange what you preferred to have. You have no idea how much they mean to us. Cheers! Think timeless luxe design combined with futuristic functionality to make for maximal style in the most affordable way. I must also say for the price of the clothing the quality is spot on. Did the driver follow the correct delivery procedure? Adidas by Stella McCartney are ushering us into winter with their cosy new FW21 collection Earth Explorer. 286 posts. This information is available under "Shipping" and on the slider and pop-up notification. Lorenzo Veratti is a luxury clothing brand based in the UK. Perfect for your lockdown wardrobe its only right. I made a purchase for my son. Unfortunately the zip has broken. Lorenzo Veratti. Our apologies for the inconvenience. We can't wait to hear from you again. Keeps him really warm and it's really good quality. Ordered few times from these. The. Hi NalaSuch a detailed review! Well made throughout with lovely detailng and good quality material. We provided you with clear and detailed instructions on how to return the product to us, the instructions include the complete return address. He said it's the best coat he's owned. Hi SergioWe are grateful to see such as a detailed review. We value the trust you put in us and hopefully because of this experience, you will continue to support the brand. Its made of good quality materials, and theyve really put attention to every single detail! Join the community to connect with real employees and see what other professionals are saying about their companies. The 1st coat I ordered was left outside my front door by yodel, sadly someone decided to help themselfs to it. Cheers! Customer service are fantastic very helpful. I'm Really happy with it ,will definitely shop here again,and a brilliant delivery service ,would highly recommend this company to everybody. Bought for my grandson and he really loves it. All our product sizes are based on UK standard size, and they are true to size however, we understand that everyone has their own fit preference. On our website, we have our advisory that all orders placed during that period will be delivered after Christmas. protocol advanced beauty collagen with hyaluronic acid (#314426657045). There a wast of time I'm having to take the matter further and to my bank very poor service don't bother buying unless you want the run around !!! You can try renaming that file to .htaccess-backup and refreshing the site to see if that resolves the issue. We are beyond grateful that you appreciate our effort to provide you with the best customer service experience possible. It will give them an idea of who we are and what we do as a brand. Thank you for choosing to shop with us, we value the trust you put in our brand. Will definitely use again . Hi SahWe are beyond grateful for your effort to share this amazing feedback with us. Thank you and we are sorry for the inconvenience. We take pride in our customer service and we acknowledge that still, we could have handled the situation better. Ordered a jacket for a Xmas present for my neohew, from point of sale to delivery communication and delivery updates were excellent.Sadly I had to return for exchange as it had split under arm.The customer service is nothing more than outstanding, and efficient, I returned item and replacement was despatched under a week.Well Done Lorenzo Veratti especially the customer service team you are outstanding, I certainly would not hesitate to use you again. Thanks again for sharing such a positive experience. Hi JeanetteWe are delighted to hear that your grandson loves our Phantom Jacket. Great customer service and amazing products. Bought the most beautiful coat for my son which he loves. We always encourage our consumers to inspect the item after receiving it and immediately report to us if any issues are found so we can sort them out within the allowed time frame. Everyone always stops me and asks where did you get that coat from mate lol. Thank you! We are delighted that you share this wonderful feedback with us. Had to liaise with customer services at one stage and they responded quick, were polite and very helpful. You have no idea how much they mean to us. Thank you for sharing this with everyone. Disclosures What fantastic customer service! Hi Mrs. WebbWe are delighted to hear that you finally got the replacement coat for your son. Great communication and fast replacement, with no quibbles at all.We will definitely purchase again from this store! Your feedback is highly appreciated. Customer service at its finest. We are proud of what we do as a brand and we will continue to do our best to make sure that every product is worth the price. Hi JasonWe apologize if we have a slight delay in our usual response time this is due to the volume of enquires we are receiving. SPEND 100, GET 20. Hi RhondaWe are delighted to hear that your son loves the jeans and the tracksuit you bought from us. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Quick View . SIZE AND FIT The tracksuits I had were faulty, rips or pocket hanging off, a jacket was delivered but someone must of took it as I did not receive, they have not really wanted to know about anything now and seem to just push me away, a whole tracksuit returned due to it being faulty but they are being unhelpful. Hopefully, this will not be the last time that we will hear from you. You will be compensated for the inconvenience caused. I reported it to customer service and expected to get fobbed off as you would with a high street store. Thank you for trusting our brand and we are looking forward to seeing you shopping with us again. Would definitely use again and recommend to others. # End WordPress. Thank you for trusting our brand and we are looking forward to seeing you shopping with us again. Cookies Policy Hi MichelleWe are sorry if you are not happy with the service due to the lengthy process. Are you using WordPress? We are happy that you received your order in no time. We take pride in our customer service and we acknowledge that still, we could have handled the situation better. Recent purchase of a coat , great service superb value price even better cannot be happier . Copyright Notice Thank you for your review. We use dedicated people and clever technology to safeguard our platform. Cheers! Super efficient and polite. I bought the Shade 3.0 jacket anfter a long search for this style and Im amazed at how good the quality is for the price. Did the driver follow the correct delivery procedure? REVIEWS. August 23, 2022; 0 Comment; frosted window film near gdynia; Posted by . Way. How to find the correct spelling and folder, 404 Errors After Clicking WordPress Links, From the left-hand navigation menu in WordPress, click. When working with WordPress, 404 Page Not Found errors can often occur when a new theme has been activated or when the rewrite rules in the .htaccess file have been altered. Replies to negative reviews in < 24 hours. Much nicer than items I have received from Next, ASOS etc.Support your local start ups! Hi LauraWe are happy to help. He turns heads and is asked where to buy them. All rights reserved. Cheers! We would like to inform you that a disputed delivery must be investigated regardless of the reason because we as the supplier, and the courier would like to know what went wrong with the delivery, and was there any lapses on the courier's part or not. The properties will tell you the path and file name that cannot be found. Its pretty noticeable now. Cheers! Hi StevenWe are very sorry to hear that you did not receive your parcel because of the non-compliant delivery. Hi MirfiWe are glad that you are happy with your purchase. Our dedicated team works very hard to ensure that our customer will get only the best. 49.99 59.99. Down. Find out how we combat fake reviews. Cheers! Claim your Free Employer Profile. Your review is appreciated. Lorenzo Veratti Hoodies | Mens Hook Hoodie Black 102.64 53.28 Select options; Sale! We are hoping that you will continue to support us and we will be looking forward to hearing from you again. You may get a 404 error for images because you have Hot Link Protection turned on and the domain is not on the list of authorized domains. We can see that you have been offered an exchange or a refund, and we shall arrange what you preferred to have. Cheers! Cheers! Cheers! On platforms that enforce case-sensitivity example and Example are not the same locations. Brand s . Cheers! Our apologies for the inconvenience caused on your end. Hi C. JacksonThank you for writing a review. We appreciate that you share this with us. We understand how you feel. The quality of materials, workmanship, size and fit were excellent! I would recommend. Suggested companies are based on peoples browsing tendencies. These factors should be cleared for us to know if the courier is liable or not. We appreciate that you share this with us. 951 following. We reviewed the conversation we had with you we could not find the specific time and date that we asked you to buy another jacket. Hi DioneWe are delighted to hear that the coat you purchased from us has exceeded your husband's expectations. Cheers! Thank you for sharing this with us. Your support means everything and we are just happy knowing that you are receiving a lot of compliments on the jacket. Cheers! Absolutely amazing from start to finish. Hi JanetWe are grateful that you decided to share this wonderful review with everyone. Thanks again for sharing such a positive experience. Cheers! Jacket arrived after 6 working days (even with New Year's taken into account) whilst tracking information was not clear and delivery company provided wrong information via webchat on two occasions about when delivery would take place. Thank you, and we are looking forward to doing business with you again. Copyright 1995-2023 eBay Inc. All Rights Reserved. It's has two tier outer pockets with opposing zips which are a bit fiddly but shouldn't put you off. Our team is happy knowing that you had an amazing experience and we are hoping that this will not be the last time that we will hear from you. Cheers! We understand how you feel. Thank you for your thoughtfulness to share this amazing feedback with us. Cheers! Thank you and our sincere apologies again. Hi RujAgain, we are sorry if your experience with our company did not meet your expectation. Hi LeonWe would like to apologize if there was a bit of delay in the delivery of your order. We appreciate it and we are looking forward to hearing from you again. It will give them an idea of who we are and what we do as a brand. However it was completely the opposite. Brilliant high quality coat and one very happy son. Hi RujAgain, we are sorry if your experience with our company did not meet your expectation. Cheers! i dont need to carry a bag no more with the pockets on this jacket ahah. Thank you for letting us know that you son loves the jacket and that you had an amazing experience shopping with Lorenzo Veratti. Hi TonyOur sincere appreciation for your wonderful review. We can see that one of our customer support agents assisted you with your concern and explained to you very well about our return and exchange policy. I ordered a coat for Christmas for my son. We also ensure all reviews are published without moderation.