a) "Advanced Settings" -> "Home Network" -> "IP Addresses". Your router is the device that connects you to the wider world and the gatekeeper that stops outside threats from getting into your home network. I have a BTB Smart Hub 1 which is fairly similar. My advanced wireless page looks like this: As you can see, the 2nd line of text on your page is absent from mine. On my BT router, how can I activate DHCP? I don't really want this. Then you click on IPv4 configuration and deactivate the DHCP Server (remember to click on save on top of the screen). These are the two alternatives that I get with my hub. Channels Your Smart Hub automatically scans for the best wireless channel. https://community.plus.net/t5/My-Router/Using-the-BT-Smarthub-6-on-a-Plusnet-Account/m-p/1587673#M85 https://community.plus.net/t5/My-Router/Using-a-FTTP-Smarthub-6-on-a-Plusnet-FTTC-Service/m-p/165176 https://www.johnlewisbroadband.com/support/customer-service/server-addresses.html, All versions of BT Smarthub and Smarthub 2 will currently work on your Plusnet account, including the FTTP models, see. After a factory reset both bands have the same name but as I described, any attempt to edit causes the router to try to enforce a -5 suffix. When you return to the Hub Manager home page the BT Access Control status will change from 'Enabled' to 'Not enabled'. Your BT Business Smart Hub 2 guide Using Smart Hub 2 as a modem only You'll need to enable the Bridging feature. WPA2 - the default setting (we strongly recommend you use this). Thank You). While the size and premise remains much the same as the. From the Hub Manager, click on Advanced Settings, then Wireless. Note: If you have changed these numbers in the past, you will need to enter in the those values. You should be on the home page of your BT Smart Hub 2 router once you have successfully logged in. BT Smart Hub 2 comes with 2 DECT antennas and integrated support for Ultrafast broadband (G.Fast and FTTH) as well as Complete Wi-Fi compatibility. Keep device and cables out of young children's reach. A newbie here. Yes, you'll need a Smart Hub 2 if you want to take advantage of BT's Complete Wi-Fi offer. The original instructions still work fine but the following should be noted: Moderator and CustomerIf this helped - select the ThumbIf it fixed it, help others - select 'This Fixed My Problem'. Im aware of the potential problems with not separating the bands, however none of my devices gives any trouble and its more convenient (non-tecchy wife!) Connect to the web management interface First, you need to connect to the router's web management page, so that you can change the settings that you want. Finally you can type ipconfig /all and see that there is only one DNS Server and your internal network devices don't have IPV6 anymore. I still don't know why I don't have the option NOT to split the bands but this works for me anyway. There are 2 types of 8bitdo controllers, ones with bt and others with wireless, the SF30 works with the bt adapter because it has BT functionality, but there are also adapters like the ones from the nes classic that work with wireless. BT Digital Voice, Where to Plug Your Phone into the Smart Hub 2 Kelton Head Media 323 subscribers Subscribe 54 Share 9.4K views 11 months ago #plugin #voice #smarthub #digital #voice. Web admin interface of the BT Smart Hub 2 router. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The default IP address is 192.168.1.254 but you can change that here. However, if it is a case of transferring from BT to Plusnet and the same hub is being retained then this is not necessary. - edited This is something that shouldnt be overlooked when searching for a new broadband deal. It adapts your TV to optimally display UHD content the way it was meant to be . I've just noticed an error. 25-08-2022 Once you have entered your username and password, remember to click the OK button to login to your BT Smart Hub 2 router. How do I assign multiple Static IP addresses on the Smart Hub. How do I use BT access controls (Wi-Fi Controls)? If the username or password did not work check out our Default BT Router Passwords page. Choose BT Access Control from the options. 26-08-2022 Let us walk you through the steps for opening a port in the BT Smart Hub 2 router. The Home Hub 6 is another name for the BT Smart Hub. Get our superfast unlimited fibre broadband, Flexible and affordable sim only deals with no contract, Our network reaches over 99% of the UK, so we've got you covered, Low on minutes, data or texts? Turn everything off. With BT access controls you can manage how your device accesses the internet during certain times of the day. However as soon as I changed the network name for the 2.4GHz band, the 5GHz band immediately changed to -5. Press theRescanbutton to make it scan again. Im going to get a hub 6 for the same issues with the rubbish plusnet router. After this procedure I released and renewed my DHCP address by going into a command prompt and typing: Otherwise, choose either TCP or UDP as needed. I believe there was a work around posted on another thread, which allows 2.4GHz devices to connect. Testing In these cases, all that is required is to drop the DSL by either selecting Disconnect in the Advanced/Broadband settings or removing the DSL cable, changing to the Plusnet Username (followed by @plusdsl.net) and Password, then selecting Connect. I believe there was a work around posted on another thread, which allows 2.4GHz devices to connect. Smart Setup has moved on some firmware versions from the Home to the Status page. https://business.forums.bt.com/t5/Archive/Static-IPs-and-TP-Link-W9970/m-p/76515#M24137. Once you have opened a web browser, find the address bar which is usually located at the top of the screen. Guide to using the BT Business Smart Hub Changing the IP address of your hub From the Hub Manager go to Advanced settings then My Network then IPv4 configuration You can view and make changes to your Hub's IP and DHCP settings (if you need to revert to the default settings, there's a Reset to default button on the top right of the page). To create an entry, click on the button called Create a new port forwarding rule. 12-04-2021 They're now called Wi-Fi controls. I can confirm it works OK but it takes a few goes to get the timing right. Switch off your electric. I think this tutorial will explain everything. If you separate them you will find that if you go to your device available network settings you have two SSIDs, both have the same password. Go up to BTs standard fibre broadband package, Fibre Essential, and you get the BT Smart Hub 2; this is also the case with Fibre 1 and Fibre 2. With BT access controls you can manage how your device accesses the internet during certain times of the day. Next, connect the mains plug together (it comes in two parts). And how do you get one set up in your home? Click on the Hub gateway IP address shown and change the '1' to a '0'. (If I have helped you in any way please click the thumbs up. Note that customers can choose to sign up for Complete Wi-Fi and Hybrid Connect individually however, which works out much cheaper. Find the Port Forwarding section of your router. Find out which main phone socket you have Find out about your Openreach modem ipconfig /renew. If you factory reset the hub before you set it up I would have expected the two bands to have been synchronised by default. Cable.co.uk's broadband postcode checker will find you the best deals, providers and speeds where you live. - edited Opening Ports for FIFA 23 using Your Router. It also comes with a price promise that your bill wont go up when your contract ends and double data allowances for anyone who also has a BT Mobile SIM. I suggest you start a new thread asking specifically for a way to use 5 static IPs. Only change it if you're having connection problems with your device. Thanks Baldrick1 for your advice and the steps to go through. Connect the cable to the hub's power port, plug it into the wall and switch it on. 2 users liked/thanked this post: In order to do that, open the web page for the configuration of your router (usually 192.168.1.254) and click on Advanced Settings and My Network (the password the hub is going . How do you turn off wifi? other electrical equipment that can get hot). No, but if you put the BTB Smart Hub in bridge mode, you can use a better router. Just for completeness, the 'Reset to recommended' option does not cover splitting/combining (but nevertheless I did try it - it didn't! If an engineer is required to get your BT broadband up and running, they will also set up your router for you. For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? To help with confusion, we have simplified this step for you with this link: Login to your Smart Hub 2 Router. Blue means it is ready to go. You should see a box similar to the one shown below. 20h33. I include this as some devices have problems with them in sync. If you ever need to turn it off for any reason, you can use this switch to turn it off. It features seven antennae, next generation wifi and is compatible with BT Complete Wi-Fi. BT has a few routers the Smart Hub 2 is the newest and is up there with the very best routers offered by broadband providers. The Smart Hub 2 might be the new kids on the block, but there are still a number of other BT routers out there. Recommended - Our free program will setup a static IP address for you. No packaging or docs so don't know anything about it aside from these posts thanks. You'll then be able to change these settings: Separate Bands By default, your Smart Hub will have this switched off. We think that forwarding a port should be easy. How do I use different DNS servers or set up dynamic DNS on my Smart Hub? Take a small pointy object (a toothpick or a . The first thing to do, once youve taken everything out of the box, is to connect your Hub to the master phone socket. 03-08-2019 Using the BT Hub Manager 15-01-2019 If you ever need to turn it off for any reason, you can use this switch to turn it off. Not all routers are the same. Some things to keep in mind is that it is sending ALL the traffic your BT Hub receives to your Xbox one, so just keep that in mind, and also it might take up to 30 minutes or more for your NAT to change and what I recommend doing is to going in to the Network Settings on your Xbox one and going in Offline mode for 5 Mins and see if your NAT has . Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. New replies are no longer allowed. Used BT Home Hub 2. I recommend separating them as some devices dont work when they are in sync. 05:35 PM Navigate to the Port Forwarding section in your BT Smart Hub 2 router. This website uses cookies to give you the best experience. If you have changed it and now forgotten it, you can use the password override feature to set up a new password without losing all your personal Hub settings and configuration, Select the device you want to apply access controls to and click, Choose the days you want access controls and click, Click on the plus sign to add it to the table, Enter the admin password. 7:09 PM To find out how to use it, just click on the Upgraded to IOS14 and having issue with yourBT access controls? We've been using John Lewis fibre 68mbps for the past few months but the wifi has been hit and miss, now getting worse with no help from customer service who just say Wifi isn't there problem even when we are getting 6MBPS while standing next to the router!I want to try configuring BT Smart Hub 2 but wanted to check the above helpful instructions would work on JL before I make a complete mess of everything. Restricting the wireless devices that can connect to your Smart Hub 2, Changing wireless settings on your BT Business Hub 5. To find out how to use it, just click on the dropdown for your Hub. In fact, if you sign up to an ADSL broadband package (offering average speeds of 10Mbps), BT will send you a Home Hub 4 rather than a Smart Hub 2. Your BT Business Smart Hub 2 guide Using Changing the wireless settings on Smart Hub 2 From the Hub Manager, click on Advanced Settings, then Wireless. I changed the setting to OFF and the issue was solved. Registered, office: 81 Newgate Street, London EC1A 7AJ. on To add the forward, find the Add icon located near the right of the screen and click on it. Did you go through this step? Thanks again for sharing the results of what must have been a great deal of hard work! If you are unable to log in even after trying the above list of passwords you may need to consider a reset for your router. In order to do the change go to Advanced Settings -> IPv6 -> Configuration and turn IPv6 address allocation to Off and reboot the router again. All you have to do is go into the advanced wireless settings, select the 5GHz tab and change Separate Bands to OFF. on Sometimes you need to unblock some of these connections so you can run a game or application. Its not possible to do this on the Smart Hub 2, as its designed to work with the black complete wifi disks. Our guide to securing your Wi-Fi router can help. The risk is exceedingly low, though, so don't let this warning stop you from making this change if you need it. Turn off the BT WiFi. @Prodigy11UK Welcome to the Plusnet forum. If you've turnedSeparate Bandson, you'll be able to select the channel for each band. Thanks again and reminds me that I haven't watched Black Adder for a long time so will also look for that on iPlayer - after internet is fixed! - edited You can see it but I only see a yellow triangle. icannotgetafreename 10.3K subscribers Subscribe 350 Share 50K views 2 years ago **Please Subscribe: Youtube. Port forwarding is literally forwarding a port from the internet to your home network. You'll find it on the back of the Hub if you haven't updated it. BT Smart Hub and Ultrafast Smart Hub - switch on access controls, BT Smart Hub and Ultrafast Smart Hub - switch off access controls, BT Home Hub 3, Hub 4 and Hub 5 - switch on access controls, BT Home Hub 3, Hub 4 and Hub 5 - switch off access controls. Here are the ports to forward for Xbox Live: If you are looking for the ports for a different application you can find it by either: Make up a name to put in the Rule Name box. Security type Set the security level for your Hub's wireless connection -. Switching Smart Setup on and off on the BT Smart Hub 2 MisterW, dvorak, Gandalf, Mattwilf, Longliner, quelquod, drtodd, Mindfulmatt, DanielB, lscolman and 4 other users. After the username and password is set there may no longer be a Save option. This is called opening a port or port forwarding. The default BT Smart Hub 2 Router Username is: The default BT Smart Hub 2 Router Password is: We have software that does all of this and more called. Do you have to when setting up "Go to 'Advanced Wireless' in the 'Advanced settings'. Fear not, thats why were here. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet. If there are any unfamiliar terms youd like a more in-depth explanation of, check out our jargon-busting guide. Let's take a look at the legacy BT routers that are still capable of getting you online. After resetting the BT Smart Hub 2 router your username and password will be reverted back to factory defaults. From the Hub Manager go to Advanced settings then My Network then IPv4 configuration. BT is the UKs biggest broadband provider and, like other providers, will give you a free router if you sign up to one of its broadband deals. Since then, there have been changes in the firmware and feedback from those who have adopted these hubs has led to further understanding. The unit has a minimalist two-tone black front, with the only obvious design features being a BT logo and. and don't pull, twist or plugs any cables. How do I change my Smart Hub's wireless settings? The BT smart hub 2 supports all access types you need, including ADSL, FTTC, FTTP, G.fast and others. It is suspected that the cause is that some devices flip flops between the two and either wont connect or have drop outs. Available from the 27th of November, the Smart Hub 2 will form part of a new "Complete Wi-Fi" system, which allows BT customers to add extension discs to generate a stronger, more reliable. The Smart Hub 2 is the latest addition to BT's range of routers. You'll then be able to change these settings: Wireless You're wi-fi is on as standard. ): So no obvious way to select combine or split apart from how I define the SSID. I use a BT Smart hub as an additional AP, but it won't work as the router with VM hub in modem mode - I use a third party router insteadBT has FTTP and FTTC hubs, they exist on the Smart Hub 1 and Smart Hub 2 models. Perhaps Im due an update, well see. Can you help by posting a screenshot of your advanced wireless page? Presumed I was suppose to do the same. If you are not sure which one to use, then go ahead and open Chrome, Firefox, or Edge. That's why we created Network Utilities. The latest version, Halo 3+, guarantees you a reliable internet service by providing you with an EE mini router, known as Hybrid Connect, which will boot up if your cabled connection goes down along with Complete Wi-Fi discs that ensure your wifi reaches every room in your home. Hopefully rhis may help anyone else who has the same problem View original Can't Connect to Sonos BT Smart Hub 2 Wi-Fi issue Quote Add to favorites The telecom giant's router operates using two different wireless frequencies: 2.4Ghz and 5Ghz. IP address 7:22 PM. Some early versions of firmware will not accept special characters in the password. Debug token attached, Issue with yahoo adverts not blocking with BT Home home hub 2, Using PiHole with IPv6 and BT Smart Hub (or "static" IPv6). Make sure that it is necessary though, before opening a port, because you are effectively creating a pinhole in the firewall portion of your router that could lead to malicious traffic on your network. BT Smart Scan technology The biggest difference between these packages is what speeds you can expect. If youre thinking of replacing your old free router, take a look at our guide to using your own router for broadband. The factory reset instructions are included in the original document as the previous users settings on a second hand Smarthub could cause confusion. So as delivered the bands are not combined per se but they are given the same SSID which is what I've done. This is an important step that keeps your ports open even after a reboot, power outage, or another type of device or router disconnect. Cable.co.uk is operated and owned by Existent Ltd 2005-2023. (I'm not a network expert and by the time I took CCNA training the IPv6 was just in the books). I made sure that the setting Enable IPv6 support (SLAAC + RA) was turned off during the Pi-hole DHCP setup and released the IP and renewed again as well as testing on mobile phones. Having the same name for both bands has never been an issue and it's a bit of an unnecessary pain having to choose between them. Note that the admin password will not change and it will revert to the original settings after a Factory Reset. Not anymore. Powered by Discourse, best viewed with JavaScript enabled, Pi-hole with BT Smart Hub 2 and Digital Voice, Pihole crashes,failing client DNS requests, but pi is still running. our guide to using your own router for broadband, 75 Gift Card: Sainsbury's, M&S, Tesco or MasterCard. Previously I have just removed the isp supplied routers and it has worked fine. None - anyone can connect to your wireless network without entering a password. The work to change this especially on Linux is horrendous. But it's all a bit beyond my ken! 12-04-2021 Turn on the Smart Hub 2 let it connect, check the phone is connected, then boot up the Netduma, this should then connect and allow internet access. a warehouse or garage). 14 users liked/thanked this post: The setting procedure for the Smarthub and Smarthub 2 are the same. 07:25 PM But to get back to default settings, I had to do a factory reset! Forwarding some ports for Gran Turismo 7 in your router can help with improving them. I've just acquired a Hub6/Smarthub from eBay. How to keep your family safe online with BT Parental Controls and the different blocking categories, Open a new web browser on your connected device and type 192.168.1.254 into the address bar.