INFO 30-Apr-2020 13:39:25,457 [0x00002440]: RefId:[0c9076ae-0377-41e0-a20b-ed901910611b] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again Color Black. INFO 30-Apr-2020 13:39:26,094 [0x00002440]: RefId:[155e7bba-5acb-4a98-bccf-e54962e20a0a] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} How do you disable mute and unmute audio feedback? - Cisco DeepSleep 9 plantronics.com . endobj Hi spice. Could you confirm customer's Windows 10 version? Cookie Notice <>1<>]>>/PageMode/UseOutlines/Pages 678 0 R/Type/Catalog/ViewerPreferences 694 0 R>> Lewis. Recently, whenever I mute/I mute myself in a meeting, I get a really loud verbal notification that overrides what my team members are saying. OMG this sucks! The glitch that we are talking today involves these sensors and the calibration of them, this means that maybe you have noticed that if you are in a call and suddenly you tilt your head, your microphone mutes. 3. INFO 30-Apr-2020 13:39:26,568 [0x00002440]: RefId:[e1abc942-44f2-4c1b-9c0c-69bc5dd6c608] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Savi Office: How to Mute or Unmute | Poly, formerly - Plantronics INFO 30-Apr-2020 13:39:24,728 [0x00002440]: RefId:[913b2c8a-e953-492d-a94b-e9ba91ee3456] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again W*TGU INFO 30-Apr-2020 13:39:25,311 [0x00002440]: RefId:[20cc9d8c-e27d-470a-885b-4e1affba196b] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again <>stream INFO 30-Apr-2020 13:39:25,341 [0x00002440]: RefId:[ec3da208-7de1-43d1-9325-d844f13d33c7] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} That will take a bit to save everything and shut down. INFO 30-Apr-2020 13:39:26,443 [0x00002440]: RefId:[14ab4760-90b4-404e-bd7d-4ee5e1936510] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Ok. 3. To mute or unmute your headset, click the headset icon in the System Tray. It's a POS. If it is one of Windows 10 1809, 1903 or 1909 this likely to be the known Microsoft issue that has been resolved since Windows 10 2004 OS Build 19041.264. INFO 30-Apr-2020 13:39:26,502 [0x00002440]: RefId:[fef900d5-b6ff-4e6d-90ee-35c8c7a95868] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} This forum is quite hard to find and I begin wondering whether I am a member of an elite few who use Macs and have this problem, 'cause that could be nothing to write home about in terms of Microsoft. INFO 30-Apr-2020 13:39:24,972 [0x00002440]: RefId:[c8b51e37-7a83-4b48-aab9-949afb7c6ffd] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Connectivity Bluetooth, USB, 2.5mm Jack. INFO 30-Apr-2020 13:39:25,400 [0x00002440]: RefId:[386f60ca-6657-4137-89b1-6b8d303fdc19] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again I spoke too soon, it still occurs with 16.4.203. Poly Voyager Focus UC Standard No Stand Headset Nigeria Answer I drive oil trucks 12 hours a day and it never dies and I'm on and off the phone all day long, . Select Quit Plantronics Hub from the Hub icon menu in the Windows notification area. While the call is active, mute the call from the device or Lync. INFO 30-Apr-2020 13:39:25,704 [0x00002440]: RefId:[f2d9ab48-3a58-4210-a192-cdc9ae8e5452] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again MPN 20921501. 5. INFO 30-Apr-2020 13:39:26,627 [0x00002440]: RefId:[ec57fdfa-9904-49d4-abc8-1b5406142367] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Poly audio devices have amazing acoustic features that improve your experience, whether you are taking a call for work or relaxing with your favorite music. It would be good if you try once, at least as a diagnostics. WIRELESS HEADSETS NOTE Plantronics Hub software allows you to customize your headset's behavior through advanced settin gs and options. INFO 30-Apr-2020 13:39:26,275 [0x00002440]: RefId:[34fea324-27ca-409a-bd17-79fffb576047] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} For more information, please see our We are trying to get those devices (Plantronics W740-M or Jabra headset 9460 and Jabra Motion UC)to see if we can reproduce the issue. I assumed (perhaps incorrectly) that feedback here would be read by someone with the ability to take action. INFO 30-Apr-2020 13:39:25,534 [0x00002440]: RefId:[5ba16141-2cdc-4b13-91d0-4a8668cdbdce] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Please give me a number to call to get support. NOTE Sensors cannot be disabled while streaming audio. |__Avaya/Nortel Meridian M39xx,M73x INFO 30-Apr-2020 13:39:24,879 [0x00002440]: RefId:[32deced3-5616-4c54-b7d7-dc3435846500] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again Mute from your settings From the top right corner of Teams, select Settings and more > Settings > Notifications. All versions of Hub for Windows, with all versions of Lync, All Plantronics devices supported by Hub (refer to Hub for Windows Install Notes). INFO 30-Apr-2020 13:39:26,369 [0x00002440]: RefId:[c22e216c-3373-44c8-8808-a04e636ed34e] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} This headset has a utility "Plantronics Hub" that allows you to configure a myriad of settings including an option for "Mute On/Off . Package Weight: 0.03 lb: I had to restart the system after the update for it to address the issue but it appears this does fix this issue. Plantronics Hub Known Issue: Mute not working on Microsoft teams with Savi 8200 and 7300 series. INFO 30-Apr-2020 13:39:25,254 [0x00002440]: RefId:[6e9f25c6-b0bc-4c2e-8716-67dcd45c7e93] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:26,644 [0x00002440]: RefId:[bf84512e-0543-4a50-a9d8-84f2fea2d9d7] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:24,981 [0x00002440]: RefId:[87cb1a6a-982a-44e8-9d51-d1c1e5e79017] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again INFO 30-Apr-2020 13:39:26,972 [0x00002440]: RefId:[a48ca47d-213f-41dc-9c16-18dde3f51d62] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} PLANTRONICS VOYAGER FOCUS UC USER MANUAL Pdf Download INFO 30-Apr-2020 13:39:25,812 [0x00002440]: RefId:[85b867ee-4841-4f86-b670-3c39e0713aeb] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again |__Avaya Phone 16xx, 96xx Headsets INFO 30-Apr-2020 13:39:26,664 [0x00002440]: RefId:[e0b2c006-49c3-4f61-85f0-a585e425262b] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Contents Overview 3 Headset 3 Charge stand* 4 USB Bluetooth adapter 4 Connect and pair 5 Connect to PC 5 Configure USB adapter 5 Pair to mobile device 5 Pair USB adapter again 6 Fit and charge 7 Wear on the right or left 7 Charge your headset 7 Check headset battery status 7 Load software 8 The basics 9 Make/Take/End Calls 9 Mute/unmute 10 Mute on reminder* 10 OpenMic 10 Volume 10 Play or . Alternatively, you can select the device, and click the Properties button. INFO 30-Apr-2020 13:39:26,906 [0x00002440]: RefId:[da3ad6cb-0238-43e9-ae52-e3c6e4cecd0c] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:24,923 [0x00002440]: RefId:[3f5ff004-5a93-40ce-99a4-20fb6fd5138b] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} |__Jabra Direct Connect Headsets Only things I can think of is in Hub General settings you can turn off mute reminder. Secure Payments, Free Shipping to your doorstep and Easy Returns across Dubai, Abu Dhabi, Sharjah, Al Ain, Ras al Khaimah, Al Fujairah, and more - UO00ZHGJZWD | binge.ae If it is one of Windows 10 1809, 1903 or 1909 this likely to be the known Microsoft issue that has been resolved since Windows 10 2004 OS Build 19041.264. Since installing 16.3.240 update a couple days ago every time I start a new voice conversation my headset (Plantronics W740-m) automatically mutes itself. |__Snom IP Telephone Headsets INFO 30-Apr-2020 13:39:26,406 [0x00002440]: RefId:[b52a0f5a-abb4-478b-bcb2-fa96f14eda55] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:31,877 [0x00004ba0]: RefId:[fc4ccfb1-f3f3-40e4-be4c-c1628a4347d5] Plantronics::CallManager::OnCallStateChanged - Fire session manager event OnCallStateChanged. INFO 30-Apr-2020 13:39:25,512 [0x00002440]: RefId:[9ce8d96e-645f-4edc-b58f-eccd1430f658] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again Repeat to reactivate; the LED flashes purple then blue. Even better, people want to wear it "so your investment pays off. Hold both the Mute and Call buttons for more than 4 seconds until the LED flashes purple then red. INFO 30-Apr-2020 13:39:25,745 [0x00002440]: RefId:[933ce551-1fb0-4c27-9b0a-9e15019f167e] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again INFO 30-Apr-2020 13:39:24,706 [0x00002440]: RefId:[a1045b47-6253-4867-ac14-d15ae6af42ee] Plantronics::CallManager::OnCallStateChanged - Fire session manager event OnCallStateChanged INFO 30-Apr-2020 13:39:25,157 [0x00002440]: RefId:[65e4ab36-e8b2-4a40-9e06-7aef3dabd2e0] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Until 3 or 4 weeks ago, I was able to use and integrate my Plantronics Savi W8220-M headset with MS Teams. |__Mitel IP Phone Headsets INFO 30-Apr-2020 13:39:25,177 [0x00002440]: RefId:[01e597e8-6a1a-4cbd-8375-cc4239e1c71d] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again INFO 30-Apr-2020 13:39:17,712 [0x00003980]: RefId:[2e086a62-635e-499b-af88-a2eb7cfcbd24] Plantronics::CallManager::onHeadsetButtonPressed - other HeadsetButton Le migliori offerte per Plantronics Blackwire 3200 Auricolari con cavo stereo - Nero sono su eBay Confronta prezzi e caratteristiche di prodotti nuovi e usati Molti articoli con consegna gratis! Having been on 16.4.203 for a day now it seems that this sometimes addresses the issue while in SfB but often does not and has NOT addressed the fallout to the remainder of the operating system. INFO 30-Apr-2020 13:39:26,700 [0x00002440]: RefId:[bf974f13-3413-4849-b78b-a492fc6aa0c8] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:24,828 [0x00002440]: RefId:[dcbe9b73-3235-4ea6-a1f2-3b032929ae50] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} 6. INFO 30-Apr-2020 13:39:24,495 [0x00004ba0]: RefId:[a333c894-70f1-4a87-82ec-de83b98ada97] Plantronics::CallManager::muteCall - MuteCall mute:true Hi. You can mute and unmute your headset using Plantronics Hub. The "Mute Off" and Mute On" playback is a headset feature from the manufacturer. To reset the sensors, power on the headset, connect the headset to your computer's USB port for more than 10 seconds. Mute/Unmute and leave meeting functions on Plantronics Savi - Microsoft <> INFO 30-Apr-2020 13:39:25,664 [0x00002440]: RefId:[0be7e0a8-39fd-4e57-8d69-d1e02714f91f] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} This is a button that allows you to take a phone call when away from your desk. $46.99 62% off. DEBUG 30-Apr-2020 13:39:31,875 [0x00004ba0]: RefId:[2c941374-06e1-4a6d-9d0f-f9cc37bc6528] Plantronics::CallManager::FireCallStateChangedEvent - FireCallStateChangedEvent: state=CALL_IDLE Page 12: More Features INFO 30-Apr-2020 13:39:25,061 [0x00002440]: RefId:[1c0fa8ca-6f7d-4a63-9d5c-b2811b319c7d] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again If I reboot I can use other applications as normal but as soon as I start Skype for Business and initiate another call it is right back to the same behavior. |__Cisco SPA 3xx, 5xx, 9xx Headsets e.g. INFO 30-Apr-2020 13:39:25,785 [0x00002440]: RefId:[2dbeb0db-2d48-49e1-9370-3b0fc2eb8ddf] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Uninstalled and reinstalled Skype (all with new latest downloads) Checked and reset all settings for above. endstream |__Allworx Phone Headsets You can imagine how seriously unacceptable is in a job where I am on the phone about 60% of my workday! INFO 30-Apr-2020 13:39:25,255 [0x00002440]: RefId:[2cba0c69-609e-427c-a47e-2f9f5b272d6e] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again Plantronics B825-M Voyager Focus Uc Bluetooth Wireless Over - Amazon PLANTRONICS VOYAGER 5200 SERIES USER MANUAL Pdf Download This will turn off the sensors and that will allow you to move your head freely without muting the microphone, you will be able to still mute the microphone from the mute key or by swinging the mic boom arm. headset overview a status led b power button c mic mute mic . Trucker Bluetooth 5.0 Wireless Headset With Noise Cancelling Mic for Phones PCs. Since installing 16.3.240 update a couple days ago every time I start a new voice conversation my headset (Plantronics W740-m) automatically mutes itself. Plantronics headset firmware is v160, Skype for Business is 16..8431.2110. Mute sync is inconsistent with the mute button on the phone. 1) This feedback can be very loud if other member's audio is silent and you need to raise your overall volume. To mute the headset microphone on the Plantronics WO200 Savi, you need to hold the "-" button that controls your speaker volume down for at least 1.5 seconds until the talk button indicator light becomes solid red. INFO 30-Apr-2020 13:39:25,648 [0x00002440]: RefId:[19847bb7-f4b5-4bb9-9cab-9c01879848ee] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again INFO 30-Apr-2020 13:39:26,483 [0x00002440]: RefId:[d863f404-8382-4200-9133-a0068fd505d1] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Snom A330D Dual Headset Wired Head-band Office/Call center USB Type-A Black Plantronics B825-M Voyager Focus UC Bluetooth Headset with USB (202652-102) CA$ 249.00 The Voyager Focus headset features voice alerts that announce caller ID, connection status, and talk time, while a dynamic mute alert warns you if you try to talk while the headset is muted. INFO 30-Apr-2020 13:39:25,080 [0x00002440]: RefId:[4dbcceaf-d079-4273-a4dd-cbb727811205] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again INFO 30-Apr-2020 13:39:24,980 [0x00002440]: RefId:[08d55bc2-41c5-4532-8efb-702e6e571747] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Quitting Hub for Windows while muted during a Lync call may cause a subsequent Lync call to be stuck on mute. Re: Headset Mutes Automatically (16.3.240), RE: Headset Mutes Automatically (16.3.240), Re: RE: Headset Mutes Automatically (16.3.240). INFO 30-Apr-2020 13:39:17,458 [0x00004ba0]: RefId:[effc14b6-1deb-4c5d-b5de-47e4c5b9115a] Plantronics::CallManager::OnCallStateChanged - Fire session manager event OnCallStateChanged |__Plantronics Cisco Headsets INFO 30-Apr-2020 13:39:25,021 [0x00002440]: RefId:[1accce18-7565-4c7c-b217-f21165dada12] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:17,680 [0x00003980]: RefId:[7c11e978-68f5-4033-a36c-e6b2d596fa85] Plantronics::CallManager::onHeadsetButtonPressed - other HeadsetButton $18.99. These sensors are located in the bottom of the ear cups. <>/Filter/FlateDecode/ID[<20FE627518F392FED781BB54FE52A2FE><750B9A8ED21DB2110A0002F730B896FF>]/Index[681 110]/Info 680 0 R/Length 76/Prev 307871/Root 682 0 R/Size 791/Type/XRef/W[1 2 1]>>stream Plantronics UC B825M Phone On-ear Headset Bluetooth (1075101) Stereo |__Mitel 4015,4025,4110,4125,4150 "This is NOT running like a fine tuned machine. How To Change Settings In Plantronics Wireless Headsets - Headset Advisor What an annoying situation. Would someone from the tech department PLEASE respond to this inquiry. This option is if you cant download third party software in your computer. (eptkW$''"UsAgB'xM144C:fvGE8uOYSx*\s+M[1 e94u7LhP`Cg INFO 30-Apr-2020 13:39:25,079 [0x00002440]: RefId:[7b0c22ef-2357-4202-bd68-d43101491adc] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Plantronics Blackwire 3200 Auricolari con cavo stereo - Nero hb```b``$_30 +RnmlXk*AkG1ra`? But, if you actively attend the meeting and you unmute frequently to say something, then it is a terrible experience. INFO 30-Apr-2020 13:39:25,437 [0x00002440]: RefId:[bad94424-3c00-4d1f-91b5-e787525f1f75] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again