arriva customer service arriva customer service

We bought two tickets which included luggage and as soon as we got there the driver said you have to pay for me for the the luggage or else youre going to cause trouble and when we said we thought luggage was included, him and his colleague started shouting at us and name calling us for being English. Very comfortable. Friday from 08:30 to 14:30 h. Tel. press@arrivia.com Waiting for hours in a phone queue to connect with a live Arriva customer serviceagent will only add to your ire. All new members of the program will receive a welcome gift - 4.70 points on your account readily available. Bus arrived in split almost 1 hour late. BBB Business Profiles generally cover a three-year reporting period. Learn about Arriva culture, salaries, benefits, work-life balance, management, job security, and more. Arriva plc. Arriva Bus Help Portal We want our family to take this trip- they need to make it right! Well always be on hand with guidance and support to help you get the results youre looking for. Unfortunately, it is impossible to travel with a pet on the bus or in the hold of the bus with Arriva. Vacatures zoeken. Horrible staff; not friendly, dont speek English and a bit arrogant. Snapshot; Why Join Us; 378. Need to get in touch with us? To contact us about local bus and train services, please use the 'Contact us' facility on our local websites accessed from the dropdown below. Sunderland To make a complaint, please contact our Customer Services team by clicking here . She said iCruise would see to it that we got the adjoining rooms and we would speak in one weeks time. More importantly, large companies like Arriva often have incredibly long phone queues. With its Chargeback Instantlyproduct, DoNotPay can instantly submit a refund request or initiate a chargeback on your behalf. You are already subscribed to this newsletter. 912 260 418. Contact Arriva Bus customer service Resolver can help you send your complaints to Arriva Bus. Your experience on this site will be improved by allowing cookies. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Datum geplaatst. Here's how you can use DoNotPay to skip Arriva's phone queue: That's it. There are no meals or snacks offered on Arriva buses. I spoke with ********************* who listened to what happened, reviewed the audio of the actual booking phone call and determined the agent had made the error. DoNotPay can help you bypass the phone queues of more than 10,000 businesses. We were directed by the staff to the misleading bus stop (old one). We paid in silence and got on the bus and he shouted welcome to croatia really rudely. Wat. all our trip plan was messed. Need to contact Arriva customer service? By continuing to browse this website you are agreeing to accept our privacy policy which includes the use of cookies to analyze and improve our marketing efforts. Waar. Phone: (602) 749-2100 The agent told me that the cabin assignment had not been changed despite what *************** had told me in her emails. Desplzate de forma segura, cmoda, sostenible y todava ms asequible! Find your contact For corporate enquiries, we can be contacted via the details below. Comfortable bus. worldwide itineraries across all categories, global airlines in all commercial markets, global pick-up locations from major suppliers, curated resorts and hotels from major suppliers, unique experiences and tours by trusted partners. . You can capture more of their travel spend by becoming the go-to resource for every aspect of their trip, again and again. Questions? This is a multi-location business. Contact Us | Arriva Bus Contact us Whether you want to find out about fares and offers, check current timetables, contact the press office or make a commendation or complaint - we're here to help. There was a special going on so only 50% of the normal deposit was required per room. Note that train tickets sell out, Arriva and other operators generally charge a lot more for last-minute tickets or for tickets bought in person. Nuevos descuentos para el transporte pblico en 2023! There you can find answers to questions about departure times, where to find timetables, whether you can travel with your bike and many other things. Our Customer Service is open from 6.00 to 23.00 on weekdays and 7.00 to 23.00 on weekends and public holidays. Current departure times Scheduled services Diversions and obstructions Railway construction Additional transport services Traveling with a disability Travelling with a bike, pram or stroller Season tickets and tickets (E-)tickets Season tickets OV-chipkaart OVpay Travelling with children Arriva Flow Service & contact I have a question When we challenged the driver and assistant as to why they didn't stop at the first bus stop they ignored us and stated they didn't need to stop there. This information was not present when booking the ticket. Arriva salary trends based on salaries posted anonymously by Arriva employees. UK, Tel: +44 (0)191 520 4000 Busbud provides you with Arriva phone number so you can easily reach out to them. Only Certified Service animals are allowed on Arriva buses. It was an awful experience. Arriva - never again, We missed our Ferry because the bus was late! Revolucion 356-60 piso Unfortunately, it isn't always easy to get in touch with a live support person when contacting companies like Arriva. Scottsdale, AZ 85254 The driver was excellent . Once our customer service team has been made aware of any complaint they will send the full report to the local depot manager. Simply show your ticket on your phone along with a valid photo ID to board the bus. Other common reasons for contacting Arriva customer support include. As a result we reached Dubrovnik 3,5 hour later almost at midnight so our evening was ruined. Anyway, I ****** and learn so many complaints on here. Our Customer Services hotline 0344 800 44 11 is open on Monday to Friday between 8am and 5pm. Corporate Headquarters Doorgaan naar hoofdinhoud. Bus was crowded. Add my review rating of "1" to the other 48 (of 51). Arriva's customer support team can assist you with lost items, late arrivals, rude drivers, and more. However, on the day the bus drove right past the stop, we tried to wave it down but the driver ignored us. Horrific service. (602) 308-1973 Primary Fax (602) 395-6695 Other Fax Phone Numbers (877) 724-2628 Other Phone (800) 471-8029 Other Phone (866) 728-1177 Other Phone (800) 571-4169 Other Phone (602) 308-1989 Other. Arriva Bus Help Portal Who can I contact if I can't find my answer on the website? Customer Service Representative (Former Employee) - Phoenix, AZ - April 6, 2016. So I called customer service on next business day of 10/31/22. Contact our sales team Help/Support Our support team is always ready to help. Monday to Thursday from 08:30 to 14:00 and from 15:00 to 17:00.Friday from 08:30 to 14:30 h. If you have lost an object on our buses, at Arriva we help you find it. Ask your question through WhatsApp Contact us through Twitter or Facebook Call Arriva Write to us We have to pay for luggage although there on tickets was written two baggages included. We had to go back and buy tickets for another bus and we're 1 and half hours late to Zadar. For some reason I feel very much not trust icruise.com or arrivia.com (why is arrivia has my info from icruise.com to contact me). Contact our PR team Read the latest news in our newsroom 2023 Arrive BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. You have the right to withdraw your consent at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal. Based on 9 salaries posted anonymously by Arriva Group Service Controller employees in Worcester Park, England. Date of experience . Arriva. Arriva Bus (UK) Reviews | Read Customer Service Reviews of www.arrivabus.co.uk Vehicles & Transportation Arriva Bus (UK) Arriva Bus (UK) Reviews 2,217 Bad 1.2 VERIFIED COMPANY www.arrivabus.co.uk Visit this website Sort: Most relevant C. C.F 17 reviews GB A day ago Just seen the news that Arriva is BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. E-mail: enquiries@arriva.co.uk. With our coverage of all available Arriva bus lines, we make sure you are able to get to where you need to be. Registered in England. Given just how large this company is and the vast number of people and locations it serves, it's important to contact the right customer service team for your circumstances and needs. We recommend that you bring some snacks and drinks in a reusable water bottle for your bus trip. Arriva Main Customer Service Number. If you are calling from Belgium, the number is 0800 79961. Take advantage of available Arriva bus coupons in order to get discounted Arriva fares. Helensvale Queensland 4212, The Atrium, 1 Harefield Road, For TfL-contracted services in London only Arriva Customer Services, FREEPOST ND 6721, London, N22 4BR. Open your web browser and sign up for DoNotPay. Outlets for charging at every row. Even if you are looking for any specific details for your arriva medical customer service, the online reviews can get you covered. Delayed and missed trips can wind up costing consumers a lot of money. More description about the location of the bus is needed. With arrivia, you can harness the emotional power of travel to attract new customers, members or employees while engaging existing ones. I contacted Arriva customer service asking for a refund but they refused, even though they agreed that the cancellation was for 'operational reasons'. By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in control of your issue. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. As a matter of policy, BBB does not endorse any product, service or business. The bus was cancelled. Dedicated customer support 24/7. If you have a lengthy complaint to make and would like to mail it in,send it to: Any time that a company like Arriva fails to deliver the services that you've paid for, you can count on DoNotPay to help. 15147 N Scottsdale Rd Ste 210 Great busses! You can also bring a good book to pass the time during your trip. Unrivaled travel products, including cruise, Unlimited reward and loyalty currency options. Bus not coming at all, allegedly because an accident on the road. Book cheap Arriva bus tickets online, find schedules, prices, bus stations locations, services, promotions and deals. This website uses cookies to enable essential site functionality, as well as marketing, personalised ads, and analytics. The only things that could be improved is to have the toilet and the WiFi working. Click on the name of the company and have us do the work for you. I committed over $5,000 to a cruise last April based on their agent's assurance that three free perks were included in the package . horrible experience I have to say. Subscribe to our newsletter to know the news and everything that happens in Arriva and that is designed for you. Registered No: 347103 Registered Office: Busbud is a bus and train search tool - we include Arriva routes, schedules and prices in our searches along with many other train and bus companies. Follow. It was fine. Just raise a case and leave feedback after. arrivia vacations India pvt Ltd Therefore, by searching on Reddit, it becomes easier to know about arriva medical customer service more as all of the comprehensive details of it are available, be it the function, size, or brand. Find out with Busbud's extensive list of Arriva fares. Keep all your correspondence in one place, Go straight to the correct contact point within an organisation, Make use of a series of simple templates to help make raising your complaint as simple and quick as possible, Receive reminders when you get a response from a company or organisation, Get an automatic notification when it's appropriate to escalate your case to the next management level within a company, Package up and send off the whole history of your complaint to an ombudsman or other regulatory body if necessary. USB ports for charging. Busbud is proud to partner with Arriva and to offer Arriva services to travelers all over the world. You can call our Customer Service team or contact us through the chat, WhatsApp, Twitter or Facebook. Arriva help - frequently asked questions about Arriva. Booked two adjoining cabins on Holland America 9 day ********** Cruise package departing 6/4/23 out of ********* through iCruise with agent *************************** on phone 10/28/22. On a budget? Reviews from Arriva employees about working as a Customer Service Representative at Arriva. Wondering how much are the cheapest Arriva bus ticket? Find nearby departures, local service updates and more. Timetable is not followed at all. User reviews from travelers who booked their tickets with Arriva. Bad Customer Service. inquiries@arrivia.com Toll-Free (888) 320-4234 I could not take the busy after all, because it was more than 50min late to arrive and I had to take taxi in order not to miss my flight! Book tickets that fit your needs. Your bus was 15 minutes early to the bus stop and didn't even stop for us!! For more than 25 years, we have powered travel loyalty and rewards programs for some of the world's most respected cruise, hotel, resort, and financial brands, including American Express, USAA, and Marriott Vacation Club. Relatively comfortable and clean. San Pedro de los Pinos, Benito Jurez, 03100 Ciudad de Mxico, CDMX, Mxico. We're happy to help. How BBB Processes Complaints and Reviews, Better Business Bureau Serving the Pacific Southwest. The journey also took 45 minutes longer than expected. The short of it is that we had no working bathroom, a rude and uncommunicative driver, and a four hour delay. Salaries; 4. However, if you'd rather complain directly, you can use the above address to contact Arriva Bus. Very unattentive and stressed staff, rude onboard when the bus was full and told one of us to move from a seat without directing her to another, free seat. Theres no jargon in our rights guides. Zero information on Zadar Bus station about delays or departures. Best and worst companies at resolving issues. Luckily, with DoNotPay, you can easily jump to the front of the Arriva phone queue. Below you will find many ways to come in contact with us. You have the right to file a claim with the Spanish Data Protection Agency (www.aepd.es). If you rely on paid transit to get to or from work or school, having a bus, train, or tram arrive late can upset your entire day. Thanks for those reviews and I am done w/ icruise.com (and will not dealing w/ arrivia.com)Folks beware !!! Inloggen. You can use DoNotPay to quickly get in touch with customer service teams from. The best way to spare yourself the hassle and stress of dealing with virtual phone assistants, automated chatbots, and other systems is by using DoNotPay. Thankfully my friend was a local and drove me very quickly to the main bus stop in Vodice, whereby we were able to just catch the bus. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Need to file a complaint? Contact our support team Media Want to learn about Arrive? With DoNotPay, you never have to spend hours waiting in a phone queue again. Learn more about Resolver Pro and how to claim your business. I arrived the station 40mins before the departure but waited at the wrong side of the station and almost missed the bus. Get support with your motor insurance right away Our online assistant is the quickest way to get in touch It can answer questions about your policy If you need to call, it points you to the right phone number Ask our online assistant For the best way to get in touch with us, choose from the options below Official Partner. The whole process should take no longer than 10 working days. We have helped over 300,000 people with their problems. You may change your settings at any time or accept the default settings. The next day, I began to get harassing emails from *************** repeatedly threatening to have canceled our reservations. The Best Way to Contact Arriva Customer Service. An error occurred while making the subscription. We are working with industry leaders, regulators and government to make your voice heard and improve customer service. We offer businesses added benefits that help attract new employees and retain existing ones through travel reward programs. Resolver is free. Can I make a complaint on behalf of someone else? Resolver can help you send your complaints to Arriva Bus. Bus was 1 hour late .. which turned an already 8 hour ride into 9 hours :(. I paid $600 per cabin on credit card. Afgelopen 24 uur; Afgelopen 3 dagen; Afgelopen 7 dagen; This highly capable, AI-driven robot lawyer is designed to help consumers save time, save money, and take care of their most complicated and frustrating tasks. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution. Then ************* called back on 11/3/22 to tell me adjoining cabins on this cruise are now too expensive and iCruise cannot absorb the costs!